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| Tags: 1000m, symposium |
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Location: Arizona Rep Power: 7 ![]() | Does anyone know if the signaling server can perform ANI blocking and/or ANI screening? Here's the scenario... You have a client whose employees will dial an 800#, that comes into your switch, in order to obtain a service that the client is paying you for. The client wants to ensure that employees won't try obtaining this service, for their own person use, by dialing the 800# from home, which the client would end up paying for. The solution is to screen the calls by ANI and only permit calls from the client's ANIs to pass through to an ACD agent while calls from all other ANIs would receive a "Your not authorized to access this service" message. I know there are adjunt devices/servers that can do this. My question is, can Symposium 3.0 with the signaling server do this inherently? | ||||||||
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| Junior Member ![]()
Location: Philadelphia Rep Power: 6 ![]() | extended station module Fred, If you can script it then yes you should be able to do so. You would have to build a lis, or several lists with the employees home ani's in ity and use an if or where equals command. If it matches, route it to a phantom pointed to vm or direct to a message that will state what you said in your post, use your else or default command to continue processing if the ANI doesnt match | ||||||||
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