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Old 09-26-2003, 01:43 PM   #1 (permalink)
ismael
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Hi!

I have a problem, with on attendant PC so I nedd to activate an attendant.
I remember some years ago, I have a manual from an 11E PBX with information from how to activate an attendant using a 2616 phone, but I don't find this manual.

Somebody knows how to do this?

Rigth now I have only one attendant 2250 running but I need another attendant because I have a high traffic from 10:00 to 14:00 (more than 15 calls simultaneous)


thanks Ismael

If Work...... Don't Touch
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Old 09-26-2003, 03:15 PM   #2 (permalink)
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Hi Guys!

Please I need your help , the operators are me crazy (two womens call me every 15 minutes for 3 days)
Do You Understand This!!!!
Thanks Ismael

If Work..... Don't Touch
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Old 09-26-2003, 03:25 PM   #3 (permalink)
rixride
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Hey Ismael, We do understand. I can habla espanol too. lol

Well at least I admit I don't remember a command to activate a Attendant Console via a 2616... sorry, maybe someone will, it may just take some time and the right person viewing this thread.

Good Luck,
I am assuming you don't have access to the tty?
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Old 09-26-2003, 03:56 PM   #4 (permalink)
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YOU CAN'T HAVE A CONSOLE AND A 2616 WORKING TOGETHER, YOU CAN OVERFLOW THE CALLS IN QUE TO THE 2616 TO BE ANSWERED
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Old 09-27-2003, 12:08 AM   #5 (permalink)
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Parables
The document you try to find is probably the Option 11C and 11C Mini
Central Answering Position Guide. It is on the MERL core CD under the Opt 11 C tab.
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