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Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

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Old 09-26-2003, 11:41 AM   #1 (permalink)
Pirates_Ghost
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Situation:
2616 phone
Multi lines set
Primay (key 0) and keys 3-6 are roll overs for a hot line
Key 1 is DN for the user.
When calls are dialed to key 1's ext. they roll directly to VM even when the user isn't on the other line.
LHK is set to 6, FDN is acurate.
Suggestions on cause?
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Old 09-26-2003, 11:50 AM   #2 (permalink)
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Can you post a dnb & tnb of this set?

When you trac the set what do you get?

Jack
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Old 09-26-2003, 11:58 AM   #3 (permalink)
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I could, if we hadn't just found the issue It seems that someone failed to CORRECTLY set the LHK....it needed to be set to 7 not 6, and the primary key (which I was told was on key 2, was infact on key 6)
Thanks tho, Jack
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Old 09-26-2003, 12:10 PM   #4 (permalink)
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No prob's.
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