QView w/ Adaptive Micro Systems reader board

[TelcoHo]

This is a bit off-topic, and so I'm not sure if this is the best place for this post. I'd like to connect a QView to a comm port on a spare workstation. This isn't for acd stats. It's for a pc-software based reader board setup.

Has anyone ever done a setup like this? It seems to be connected correctly, but my 'ACD Messenger' software can't send text to the reader board. I figured I'd check here before I called the manufacturer (less stress that way).


thanks,
will

ps If anyone's got a setup like this, would you mind verifying cabling pinouts with me?

[Chas2002]

Telco -

Haven't used Quickview, but do use NetBrites and SDU's.
Do you have the controller?
How are you programming the Data fields?

[TelcoHo]

I have the 2" and 4" Adaptive Micro Systems boards, a QView QV-M1, and the ACD Messenger software. It's not for acd stats, but for me to manually update the text via the software which needs to be connected to the hardware via a comm port on a spare workstation. I just have to figure out the cabling for attaching the hardware.


thanks,
will

[Chas2002]

I think you'll be using an RJ45 connection. If so, your connections should be as follows......

Tx1 should be Pin 1
Tx2 should be Pin 2

Rx1 should be Pin 3
Rx2 should be Pin 6

[Chas2002]

I think you'll be using an RJ45 connection. If so, your connections should be as follows......

Tx1 should be Pin 1
Tx2 should be Pin 2

Rx1 should be Pin 3
Rx2 should be Pin 6

[TelcoHo]

I've tried about a dozen times to reply to this, but keep getting errors from the board.

Here goes nothing....


long story short...

I've discovered that there's a proprietary db25 to rj11 adaptor that I need. It's on it's way.

thanks,
will
(*crossing my fingers that it'll let me post this time*)