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 November 10th, 2008 | #11 (permalink) | ||||||||
| Junior Member 
Rep Power: 4  Country:  | NTP on Meridian The ntp server always outputs GMT or zulu time. If you need to check your NTP server, there are plenty of freeware clients on the net (beware of spyware) Sam Spade works well for this The offset is set in element manager. The sig server gets its time from the CP. There was an issue on 5.5 where the time did not revert to standard time unless you unchecked DST in element manager. The patch for this is p26202 for release 5.5 | ||||||||
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| November 13th, 2008 | #14 (permalink) | ||||||||
| Moderator   John_In_Dakota is in need of a long nap.
Location: 1069.7 miles from Tiverton, Ontario (CANADA) Rep Power: 14 Gender:  Country:    | Jack, We are seeing issues as well. This is what our vendor explained to us: Real-Time Stats Interval resets 1 hour later / DST. Problem Description Since the new DST change (March 10, 2007), RTD interval data resets off by one hour. Reports are off by one hour. Problem Resolution New changes to the DST on the operating system level require a reboot of the servers (CCMS and CCMA despite not using DST on CCMS). The operating system has been changed based on Microsoft's recommendations. Affected Products Contact Center Administration CCMA 6.0 Contact Center Administration CCMA 4.5 Contact Center Manager CCMS 6.0 Contact Center Manager CCMS 5.0 __________________ Dare To Be The Very Best! | ||||||||
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| November 14th, 2008 | #16 (permalink) | |||||||||
| Moderator John_In_Dakota is in need of a long nap.
Location: 1069.7 miles from Tiverton, Ontario (CANADA) Rep Power: 14 Gender: Country: | Quote:
yea, I think I need to change that to "Get your gun's while you can..." __________________ Dare To Be The Very Best! | |||||||||
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