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Old October 20th, 2008   #1 (permalink)
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Option11C os not work
hi to all
please help me to solve this problem. I have pbx option 11c . in the first it working i switch off before 2 years & now need it work again. when switch on not work all cards alarm rad & receive this massage in my computer:

System Controller
Pre-Boot: 03 dev2.37
Flash Boot: NTDK34FA_r08 dev2.54
Reset Reason: C0, 0 - Reset due to Power Up
SRAM: 128 kBytes
DRAM: 16 MBytes, speed=60 ns
Security ID: 10214835 type: NT_STD
System ID: 10214835
Backup Flash: 1572 kBytes
Program Store: 32 MBytes
Flash Drive: 16 MBytes
Dual fibre expansion board #1 installed.
Dual fibre expansion board #2 installed.
Ethernet MAC address: 00:00:75:4A:BA:4C
PCMCIA card not installed in drive A.
PCMCIA card not installed in drive B.

*** To invoke install setup program from PCMCIA enter CONTROL-I ***

Executing power up self tests
HWR103 (AUX CPU failure)
Power up self test failed,status = 10
Boot selftest detected a severe error. OS will not run.

please can you explain the problem & how to solve it

best regard
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Old October 20th, 2008   #2 (permalink)
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I had a similar problem that was fixed by changing the baud rate on the system terminal to 9600 Baud. It was set at 1200 baud before, and when the system rebooted it kept timing out, after changing the baud rate it fixed this problem.
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Old October 20th, 2008   #3 (permalink)
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thank you for reply but my problem is different .........
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Old October 21st, 2008   #4 (permalink)
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You may also have to look at replacing some hardware. PC boards are designed to have constant power fed through them, when a system is switched off over a prolonged time period the circuits, resistors, transistors etc can degrade. As a result the hardware will not function as desired.
Humidity, resulting from temperature changes during storage can aid this degradation process along nicely.

Carefully pull out all the cards and inspect them for any visible watermarks, rust, dust etc.

Contact your vendor to assist you, I would start with the core equipment, power supply, then work my way throug the rest. This should keep you busy for a while
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Old October 21st, 2008   #5 (permalink)
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Dear Kalahary-Harry
thank you for reply , i replacing all cards & clean it. no dust no rust. visible state ok .
please tell me how to solve it
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Old October 22nd, 2008   #6 (permalink)
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A possible (though not likely)....

Rel25.30 had a release that did this... after a power down, it would not come up again. The only way to fix it was to reload the OS.

Looking at the print provided, there is a HWR103 error. The docs basically say you have an SSC error... replace the card.

Given that you replace the card, you may be lucky enough to be able to move the flash from the original to replacement. Worst case is that you will need the flash, plus the OS to reload.

Alround, you system is not happy.
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Old October 22nd, 2008   #7 (permalink)
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Agree with Ozzie, if you already replaced the hardware, and still no luck, then a OS reload seems to stare you in the face.
Just one further question: when you replaced the SSC card, was is of same or at least suitable vintage for your release software?
To reload the OS you will require a PCMCIA with the correct software release, plus all your key codes, plus all relevant patches, and if possible a known GOOD back up of your data base to restore (else you would have to re-configure from scratch).
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