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 10-13-2008 | #1 (permalink) | ||||||||
| Junior Member
Location: Republic, MO Rep Power: 0  Country:  | Group Hunt I have a 2-part question. First, I have 2 GHT lists set up, 1 w/ around 5 users, the second w/ around a dozen. Both lists have the Unified Messenger/ Exchange CDP listed as the last member of the group. Calls are processing fine, but it takes forever for the calls to go to voice mail, and when they get to voice mail they are not delivering to the correct mailbox. That being said, is there a way to shorten the length of time the call distributes as opposed to the number of rings per set? Second, the mailbox number is the same as the PLDN. Any idea why would this not work? Thanks | ||||||||
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| 10-14-2008 | #2 (permalink) | ||||||||
| Admin   Chas2002 is scared by papa-bear\'s "not work safe"
Location: Gulf Coast Rep Power: 5  Country: | re: Please post your existing programming from Ld 18 and 57. The short answer to both questions is your RRB or LIN settings. These two settings control the hunting/re-route parameters of your GHT. Thanks, Chas __________________ Free Preview of my fictional book: Chaos Theorem .:-:. Employment: Find a new job on pbxjobs.com Best Video Jukebox on the net (mini-flash widget) | and | Do you want to store your MP3 files? visit: Musecast.com Why not start a blog http://www.pbxinfo.com/blogs/ - it's 110% free. | ||||||||
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| 10-14-2008 | #3 (permalink) | ||||||||
| Junior Member
Location: Republic, MO Rep Power: 0 Country: | Here you go... Seems my first list has grown a bit. TYPE ffc CUST 0 CODE pldn CUST 00 FFCT NO PLDN 6004 USE GPHT LSNO 1 HTYP RRB CFWI NO MQUE ALL PLDN 6019 USE GPHT LSNO 2 HTYP RRB CFWI NO MQUE ALL GHLN 0001 GHT PLDN 6004 DNSZ 8 STOR 00 10040 STOR 01 10041 STOR 02 10042 STOR 03 10043 STOR 04 10044 STOR 05 10045 STOR 06 10046 STOR 07 10047 STOR 08 10048 STOR 09 10049 STOR 10 10014 STOR 11 10015 STOR 12 10016 STOR 13 10017 STOR 14 10018 STOR 15 10019 STOR 16 10020 STOR 17 10021 STOR 18 10022 STOR 19 10023 STOR 20 10024 STOR 21 10025 STOR 22 1009 This is an ACDN NCFW to UM CDP STOR 23 STOR 24 STOR 25 STOR 26 STOR 27 STOR 28 STOR 29 GHLN 0002 GHT PLDN 6019 DNSZ 8 STOR 0 10191 STOR 1 10192 STOR 2 10193 STOR 3 10193 STOR 4 10190 STOR 5 1010 This is an ACDN NCFW to UM CDP STOR 6 STOR 7 STOR 8 STOR 9 | ||||||||
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| 10-14-2008 | #4 (permalink) | ||||||||
| Admin Chas2002 is scared by papa-bear\'s "not work safe"
Location: Gulf Coast Rep Power: 5 Country: | RE: I was going to try this on one of my switches today but will not have time... In the meantime, what I do in situations with VM and rerouting (the easy way out) is create all the possible mailboxes and see what is being delivered. Ie create 1009, 1010, 6004, 6019 maiboxes and see which one takes a message. I've also converted acd to phantoms and in some rare cases converted phantoms to 500 analog with CFW activated (depending on the voice mail system). I will try to test here when I have a chance. Chas __________________ Free Preview of my fictional book: Chaos Theorem .:-:. Employment: Find a new job on pbxjobs.com Best Video Jukebox on the net (mini-flash widget) | and | Do you want to store your MP3 files? visit: Musecast.com Why not start a blog http://www.pbxinfo.com/blog.php - it's 110% free. | ||||||||
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