Fletch

There's no data there with the BUG Jack.

__________________
Fletch
Avaya Emergency Services Product Manager
Check out Avaya on the web at http://avaya.com

Telecom Junkies 'Best of' Podcast is now available HERE at http://TelecomJunkies.com

gei_spot

ok now I'm scared.

__________________
I'm a member of the "PbxInfo Band"

camron2005

Jack, what actual problems where you having on site with this error message because there are a few patches out for this BUG message if I'm aware.

jack

Fletch,

That is all the switch spit out

Camaron,

Msdl was puking about to many input messages and all sorts of wierd issues came up on several of the phones.

I'd be interested in any patches that you think may affect this message.

Thanks!!!!!

Jack

__________________
Dogs rollover Phones hunt

jack

Here is what I recieved from the site. I'm still digging but the onsite person is a bit to frantic to deal with some times.

Thanks!!!!

MSDL0304 GROUP 2 MSDL 15 (5) 1917
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1886
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1926
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1869
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1819
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1917
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1831
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1973
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1907
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1873
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1838
%
% BUG6205 SBB: Reduce sets configured on this device, type = 0, device num = 10.
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1914
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1914
%
% BUG6205 SBB: Reduce sets configured on this device, type = 0, device num = 10.
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1955
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1867
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1884
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1793
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1884
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1894
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1895
%
% PRI232 DCH: 14 DATA: 00000003
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1950
%
% PRI232 DCH: 14 DATA: 00000003
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1815
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1927
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1961
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1968
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1992
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1970
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1900
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1899
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1884
%
% ERR080 20 0 6 7 114
%
% ERR057 20 0 6 7 00002007
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1907
%
% OVD004 20 0 6 7
%
% ERR057 20 0 6 7 0000C404
%
% RLC128 28 07 07
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1941
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1872
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1820
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1878
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1882
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1870
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1915
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1945
%
% DTC001
%
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1892
%
% ERR4019 6245
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1888
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1931
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1856
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1886
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1847
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1986
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1923
%
% MSDL0304 GROUP 2 MSDL 15 (5) 1988
%
% ERR4019 6245
%
% ERR057 20 0 5 11 0000C17F
%
% ERR080 20 0 5 11 80
%
% ERR057 20 0 5 11 0000C781
%
% OVD004 20 0 5 11

__________________
Dogs rollover Phones hunt

keith

try patch mplr26290

cheers

camron2005

Yup, try the patch 'Keith' suggests, here is a bit more info on it (it is a merge of the following 2 patches)....

Problem Text For MPLR24281:
Customer uses Directory Number Delayed Ringing (DNDR) feature to give
delayed audible notification (ring or buzz) to SCN/MCN keys. For multiple
appearance DNs with a mix of SCN/MCN and SCR/MCR keys, the DNDR feature
interrupts the ringing cycle on ringing keys (e.g. SCR) during periods
in which an SCN/MCN key first receives its audible notification.

Example:
Set 1 Key 0 SCR for DN 3300
Set 2 Key 1 SCN for DN 3300 DNDR = 12
Set 3 Key 0 SCR for DN 3300
DN 3309 is called from another set 4.
First ring cycle (2 sec ON, 4 sec OFF) is normal for SCR sets 1 & 3.
Second ring cycle (again sets 1 & 3) is normal.
Third ring cycle does not occur when expected; i.e. there is a pause
in the cycle.

EXPECTED RESULTS:
SCR keys should ring as expected when DNDR timer on SCN
set is non-zero.

ACTUAL RESULTS:
SCR keys have pause in ring cycle.

IMPACT OF PROBLEM:
Customer heavily uses this feature and this a significant
nuisance for them.


Problem Text For MPLR26048:
Customer uses DNDR (DN Delayed Ringing) feature on multiple appearance
numbers. Occasionally, intermittently, this feature causes excessive
messages sent out to their XPEC controllers, causing problems with
phones defined on those XPECs. Too many messages in too short a time
may even cause the XPEC to restart, which drops all active calls on
the resetting XPEC.

Setup and Actions Performed to Cause the Problem:
Multiple appearance DN with sets having non-ringing keys (e.g. SCN, MCN).
Some sets configured for DNDR (non-zero DNDR values in TNB).
Multiple, simultaneous incoming calls to multiple appearance DNs with
DNDR sets.

Expected Results:
Normal call ringing and call processing.

Actual Results:
XPEC message overload, variou
s set problems, calls dropped if XPEC restarts.
BUG6205 in rpt log indicates XPEC messages overload.

Impact:
Intermittent end-user problems, including dropped calls.

jack

Gents,

Thanks BUNCHES & BUNCHES!!!!!!!!!!!!!!!!!!!!!!!

When I makee it across the pond I owe you all several PINTS!!!!!!!!!!!!!

ps -- don't ask Fletch about the "when" thing, I'm not quite sure how many cases/kegs I owe him at this point

__________________
Dogs rollover Phones hunt

camron2005

haha - Mine's a Cider