Hope

In the "Basic Search Telephones" window of the web client do the following:

Reconcile TN
TN numbers must be reconciled occasionally to update the TN list. Reconciliation of TNs can occur immediately upon request, or can be scheduled to occur at a later time.

1. Select one or more telephones.

This procedure is not carried out on a telephone, but one telephone must be selected to activate the action bar of the Search Results section.

2. Select Reconcile TN from the <more actions> list in the action bar of the Search Results section.

The Schedule - Reconcile Terminal Numbers window appears.

3. Enter a name for the reconciliation in the Task Name text box.

The name is required, but does not have to be unique.

4. To schedule the reconciliation for later, enter a date and time in the Date (MM/DD/YYYY) and Time (HH:MM) text boxes, respectively.

If you want to reconcile the TNs immediately, do nothing. This effectively "schedules" the reconciliation to occur immediately, since the default value in the Date (MM/DD/YYYY) and Time (HH:MM) text boxes is the current date and time.

5. Click Submit.

A message is displayed to the user indicating success or failure in scheduling the task. Reconciliation errors are not generated on the screen: they are written to Sync Logs. You must check the Sync Logs for reconciliation errors.

Jarobi

a TN Reconcile will not update the Telecom Billing System. You must run 2 synchs... the CND synch and the Billing Synch. Both are accessed through TM Navigator, Utilities menu.