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Old 08-07-2008, 05:38 PM   #1 (permalink)
telecomwoman
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How do you know if A Call Pilot Application is corrupt

Hello,
I have a application in call pilot that I am trying to get into a syposium script. When I call the SDN directly I get the greeting, but when I put the sdn into a script in Symposium I get silence than "your session can not be completed at this time."

Any Input would be helpful

Thanks
Debbie
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Old 08-08-2008, 12:00 PM   #2 (permalink)
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Debbie,
Are you trying to use GIVE IVR in symposium?

Explain what you are trying to accomplish and we can help
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Old 08-08-2008, 12:31 PM   #3 (permalink)
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Thanks for trying to help..

I am trying to test a new announcement that I want to replace in all the scripts. Before I put anything into the scripts, I test it. The application is in call pilot and has a sdn of 1425. If you call 1425 you hear the announcement, but when I put it into the script



Give Music Delay_Music
Wait 2
give ivr 8555 with treatment 1425


I hear the music, then it is silent for a few seconds, then it says "your session can not be continued at this time, please try again later"

I hope this helps
Thanks
Debbie
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Old 08-08-2008, 01:44 PM   #4 (permalink)
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Try setting it up as a gv and then install in your script.
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Old 08-08-2008, 01:47 PM   #5 (permalink)
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gv?
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Old 08-08-2008, 01:48 PM   #6 (permalink)
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gv?
global variable
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