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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: night, service |
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 08-26-2003, 11:10 AM | #2 (permalink) |
| Junior Member | !!!! YOU ARE ALL INVITED !!!! Two ways to enter Night Service: 1.) All agents in queue place phones into MSB or 2.) Have supervisor phone with a Night Service Key. By activating Night Service, status of individual agents are overriden and Q is placed into Night Mode. |
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