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| Tags: problem, unlogical |
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 08-26-2003, 10:37 AM | #1 (permalink) | ||||||||
| Junior Member 
Rep Power: 7  | Feature Group D on an Nortel 81C ( FG-D ) Ok ... First things First... I am having a very wierd and unlogical problem with on extension. Here is my info i have a 61C and the phone is a 2616. Here the problem ... i am dialing an external phone number but it is ringing to an internal voicemail account. At first when the person told me about it i thought they were just dumb but i tried it myself and it dialed the voicemail account. I have tried dialing the number on several different phones and it works fine. I have printed the TN of the phone and i didn't see anything wierd but i am rookie with this phone switch. Below is the print out. Thanks for the Help because i am lost and confused. REQ: PRT TYPE: TNB TN 4 1 9 2 DATE PAGE DES DES 57 TN 004 1 09 02 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN 2600 TGAR 0 LDN NO NCOS 5 SGRP 0 RNPG 0 SCI 0 SSU LNRS 16 XLST CLS CTD FBA WTA LPR MTD FNA HTA ADD HFA MWA AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD CMSD CCSD SWD LNA CNDA CFTD SFD DDV CNID ICDD CDMD MCTD CLBD AUTU GPUD DPUA DNDA CFXD ARHD CLTD ASCD CPFA CPTA ABDD CFHD FICD NAID DDGA NAMA USRD ULAD RTDD PGND OCBD FLXD CPND_LANG ENG RCO 0 HUNT 000 LHK 1 PLEV 02 AST IAPG 0 AACS NO ITNA NO DGRP DNDR 0 | ||||||||
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| 08-26-2003, 10:44 AM | #2 (permalink) | ||||||||
| Senior Member   jack has no status.
Location: Chicago -- CENTER OF THE UNIVERSE Rep Power: 12 | MEI LINK/rhack this one's for you. If this is only happening from this phone I'd try -- Swapping the phone, could be a bad key pad Going off the TN on the MDF and trying to call, could be gremlins in your pbx. If neither of thoose work post back & we'll go from there. Jack __________________ Dogs rollover Phones hunt | ||||||||
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| 08-26-2003, 04:42 PM | #3 (permalink) | ||||||||
| Admin   Chas2002 is scared by papa-bear\'s "not work safe"
Location: Gulf Coast Rep Power: 5  Country:  | small call center Just a thought...The only thing that looks a little strange is your TGAR setting to 0. You maybe accessing an ACOD.... __________________ Free Preview of my fictional book: Chaos Theorem .:-:. Employment: Find a new job on pbxjobs.com Best Video Jukebox on the net (mini-flash widget) | and | Do you want to store your MP3 files? visit: Musecast.com Why not start a blog http://www.pbxinfo.com/blog.php - it's 110% free. | ||||||||
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| 08-26-2003, 07:34 PM | #4 (permalink) | ||||||||
| Senior Member  Fletch is Nortel E911 PLM
Location: NORTEL - NJ Rep Power: 7 Gender:  Country:   | VOIP on LAN through ADSL to another BCM Hi Ace. One thing you will learn quickly about telecom is TAKE NOTHING FOR GRANTED!! First of all confirm where the call is going. Do this via the Enhanced Trace command in LD 80 ENTC 4 1 9 3 0005 <This sets up the Trace for this TN> GOTR <This starts the trace> Make your call and see if you hit an outbound trunk. If you are, then the problem is outside, and re-creatable from any extension most likely. If not, look at the NARS/BARS programming for the mumber you are dialing. This may be built and pointed to an RLI that Locally Terminates (LTERM = YES in the RLI) Also, look to see if the carrier that this call hits has any kind of VPN routing turned on, they may be handing the call back to you. Fletch __________________ Fletch Nortel Emergency Services PLM For more on Nortel E911 Solutions on the web: http://nortel.com/e911 Check out this month's E911 Talk podcast at Nortel E911 Talk Podcasts | ||||||||
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