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Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

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Old July 22nd, 2008   #1 (permalink)
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Urgent call log question

I may have missed this somewhere already posted. Is there a way through Callpilot or Meridian systems to look up a DN and see all of the calls to and from the dn for a period of time? There has to be a call log somewhere, right? We never had a reason to setup a call trace on this DN but due to a security issue we need to see this if the log exists.
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Old July 22nd, 2008   #2 (permalink)
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Nothing historic UNLESS you have CDR setup.
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Old July 22nd, 2008   #3 (permalink)
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nope. No CDR. So Trace can only be setup for 24 hours and it only shows answered incoming calls, correct?
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Old July 22nd, 2008   #4 (permalink)
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Trace will show everything happening on the phone
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Old July 22nd, 2008   #5 (permalink)
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thanks a bunch
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Old July 23rd, 2008   #6 (permalink)
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ENTC can be setup as long as you like -- up to 24 hours BUT.....

If you leave LD 80 or your login session expires you will not get any more info.
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