Divo

hi all,

i am new to TM, i have recently after a lots of problems installed the TM software and applyied the SU3.

i still have problem when brosing the TM web under telephony search or add i will got the following error

type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:370) org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:291) org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:241) javax.servlet.http.HttpServlet.service(HttpServlet .java:802)root cause
java.lang.NullPointerException com.nortel.systemmanagement.telephonemetadata.Meta DataManager.populateSetTypeList(Unknown Source) com.nortel.systemmanagement.telephonemetadata.Meta DataManager.getMetaSetTypes(Unknown Source) org.apache.jsp.Search_jsp._jspService(org.apache.j sp.Search_jsp:1422) org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:97) javax.servlet.http.HttpServlet.service(HttpServlet .java:802) org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:322) org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:291) org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:241) javax.servlet.http.HttpServlet.service(HttpServlet .java:802)note The full stack trace of the root cause is available in the Apache Tomcat/5.5.9 logs.
Apache Tomcat/5.5.9

can any one please define if their is any reason for this error and how can i solve.



with another TM server i assume the TM as a software is working, but the big probelm is i dont know what should i do after TM insallation and SU3 to make the TM retreive the system data, TNs, DNs so i can find thim in the TM brows and be apple to modify them.



is their any help please, i will appreaciate your quick response