cblanch

Just build a Phantom Tn with DCFW to MM or ACD queue with NCFW to MM. Create a VSDN in your MM to redirect call to the announcement. If you want to put some sets in CFW/HUNT/FDN on this number, you have to create a VSDN in MM for each extensions.

lis

My qestion is about how to avoid adding additional VSDN entries. How to force system to use DN number of forwarding phoneset instead of calling party

depearce

lis- MM works by sorting the incomming digits of the number dialed. You can't send to MM a number that isn't in it's data base either as a MB or VSDN. MM does not care what the CLID inbound is. Only the leading digits. which are the number dialed.

cblanch is correct and those are the two options. If we are understanding you correctly.

Luck.

lis

I'm not sure if we are talking about the same
I don't think it's about MM. I'm trying to create one phoneset (ex DN 1234).
Create on MM VSDN 1234 - anouncement
Want to CFW DN 1234 to MM main number
In effect when calling 1234 I'll hear MM 1234 anouncement
OK
I have another profile 8888 and would like to use the same 1234 VSDN entry at MM
I'm trying to CFW 8888 to DN 1234 (which is forwarded to MM access nb) and get from MM VSDN 1234 action
It's all about presentation - can not find way to force DN 1234 to override calling party number and present this call to MM with it's own extension (not originating party)

Do you think it's possible?

depearce

Correct me if I'm wrong, but you want 8888 cfw to 1234 and get 1234's anouncement service. Is that correct?

If so yes it can be done. Provided 1234 in MM is an anouncement service.

depearce

I'd better qualify this way. As long as 8888 is not already a MB or VSDN.

Also, are you just trying to get 8888 to have the same anouncement as 1234.
If so you do not need to CFW unless you just want to. You can have as many extensions as you want access the same anouncement.

lis

Right now there are some movements between switches(don't know how it will finish).
I have some service configured at MM for 8888 and don't want to remove/change it (it's possible this setup will be back).
I wish I could forward 8888 from switch to 1234 and get 1234 treatment at MM. Right now when I'm trying to do it I can only get 8888 treatment.
It seems that I'm lazy but belive there is plenty of '8888' numbers -so I just wanted to configure one number (1234) and call forward (from switch) all needed numbers to 1234 MM treatment

lis

In other words - Is it possible to configure
Phonesets A,B,C
B is call forwarded to C
A is calling B - call is forwarded to C.
Is it possible to to see on phoneset display C only number/display of phoneset B?
Currently On phoneset C I will see information about A and I don't want it!
Please advise

depearce

In a word NO. Briefly. Phone A is doing the input of the dialed digits B, B is CFWD to C.
But the dialed digit is still "B". Also, B takes it's orders from phone B should C = no answ. or busy. If B= FDN MM and Hunt MM then it will go to MM. MM sees the incomming "B" , searches it's database and sends it to the appropriate aplication in MM
that has been defined for "B".

Even if you could get B to use CFWD to an ACD NCFW to MM you would still get B's MM application.

Luck!