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Old 07-04-2008   #1 (permalink)
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Remote Callcentre
Hello All!

I have to know how can i make a remote-callcentre.
Nowadays, I have a Option 82, with Symposium Server, Signalling Server and 500 set's TDM.
We would like allocate some agents in home-office, but I don't know how can I provide a connection for this agents.
Actually I use softphone trough VPN, but for this agents we can not configure VPN because the access police. Just a few users can use the VPN.
Is there another way to connect this agents ??

Thanks for all!
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Old 07-05-2008   #2 (permalink)
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You could consider the remote office 9150
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Old 07-06-2008   #3 (permalink)
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Old 07-07-2008   #4 (permalink)
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Jack, Mercury, Thanks for reply!
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