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Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

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Old 08-21-2003, 08:02 PM   #1 (permalink)
ERR3056
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BRI from 81C

I HAVE A USER THAT SAYS SOMETIMES THEIR MESSAGE LIGHT IS LIT SO THEY LOG INTO THEIR MAILBOX AND THEY HEAR YOU HAVE NO NEW MESSAGES. I USED THE FIND FEATURE TO SEE IF ANY OTHER MAILBOX IS SET TO MWI THE USER'S DN. CAME BACK WITH ONLY THE USER'S MWI DN. OUTTED MAILBOX AND REBUILT. STILL HAPPENING. CHECKED VSDN TABLE AND MENUS. USER'S DN ONLY APPEARS AS A MAILBOX AND A MWI DN. AFTER THEY LOG ON AND HEAR NO NEW MESSAGES THE LIGHT GOES OUT. MER MAIL, RLS. 11. ANYONE HAVE ANYTHING?
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Old 08-21-2003, 08:17 PM   #2 (permalink)
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HAD LUNCH WITH TWISTED TODAY!!!!

If there are any other DNs appearing on the set then you should do a find for MWI against them also.
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Old 08-21-2003, 08:25 PM   #3 (permalink)
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MESSAGE WAITING INDICATOR

E,
Is it a 500 set or digital set?

If it's digital with other lines make sure no other DN's are MARP'd to it.

AB
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Old 09-29-2003, 11:50 AM   #4 (permalink)
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I'm having this same problem with a 2216 set and a 3904. We are using callpilot 1.07.

Any ideas?

Here is the printout of the 3904
DES IS
TN 004 0 05 13
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
FDN 4549
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LND CNDA
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA

USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CPND_LANG ENG
RCO 0
HUNT 4549
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0
KEY 00 SCR 9466 0 MARP
CPND
NAME Sr. Network Admin
XPLN 17
DISPLAY_FMT FIRST,LAST
01 SCR 5466 0 MARP
CPND
NAME Sr. Net Phantom
XPLN 15
DISPLAY_FMT FIRST,LAST
02 DIG 30 15 R
03 SCR 4357 0
CPND
NAME Help Desk
XPLN 9
DISPLAY_FMT FIRST,LAST
04 SCR 4358 0 MARP
CPND
NAME Network Help
XPLN 12
DISPLAY_FMT FIRST,LAST
05 XMWK 4549 4357
06
07
08
09
10
11
12
13
14
15
16 MWK 4549
17 TRN
18 AO6
19 CFW 16 9428
20 RGA
21
22
23
24
25
26
27
28
29
30
31
DATE 18 JUN 2003
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Old 09-29-2003, 06:48 PM   #5 (permalink)
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IS THERE A MAILBOX FOR 4358
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Old 09-30-2003, 04:04 AM   #6 (permalink)
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PRI no ringback

Ahh, yes, indeed there is.

Should I put an XMWK 4549 4358? Which should alleviate this problem?

On another set, the 2216, she has her pdn 5000 and a rollover 5001. The mailbox on call pilot is 5000 with 5001 listed under 5000s mailbox. She also has the problem with the light on but no messages, and often her light doesn't go out. Any ideas there?

THANKS for the help!!
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