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Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

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Old 08-20-2003, 01:18 PM   #1 (permalink)
mikijm
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Getting CCR connected to extension

Greetins All

We are having a problem where the diplayed time on the phone sets is different than the time set in LD 2 on the PBX. Any idea how to reset the phone sets so they default to the time on the PBX?

Thanks
Mike
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Old 08-20-2003, 01:20 PM   #2 (permalink)
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Voice Engineer

What type of phones?

The update on the displays can take up to a day after you change time in LD 2, runs as a low priority background task.

Jack

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Old 08-20-2003, 02:22 PM   #3 (permalink)
depearce
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Adding new DID numbers

been awhile, but I used to unplug the line cord and plug it back in. Worked for me.
With the higher release, however, I haven't had to do that.
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Old 08-20-2003, 02:37 PM   #4 (permalink)
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Adding new DID numbers

Unplugging the phone and then reconnecting it has done the trick!

Thanks for you help!

Mike
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Old 08-25-2003, 04:40 PM   #5 (permalink)
mikijm
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MEI LINK/rhack this one's for you.

In regaurds to the same issue,

As I said unplugging the phone and reconnecting it did reset the time to the PBX time. What I have found however is that the phone rapidly becomes out of sync and speeds up. Over the weekend it had updated itself a full hour faster than the PBX.

Any suggestions on how I can automate a process that say once per day sync with the PBX?

Thanks
Mike
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Old 08-25-2003, 04:55 PM   #6 (permalink)
BenoitD
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Time off on phone sets

What is your phone type 39XX or M2616 ??? If it's a 39XX series, you might consider performing a Flash update on the phone...

Hope it works !!
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Old 08-27-2003, 06:26 PM   #7 (permalink)
mikijm
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Hunt Group Difficulty

They are 2616 phones
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Old 08-27-2003, 07:07 PM   #8 (permalink)
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Time off on phone sets

Report the time slippage to your distributor. There are patches (depending upon your release and specific circumstances) to address cases where the set time is not periodically updated.
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Old 08-27-2003, 07:12 PM   #9 (permalink)
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proper procedures for Service calls

..before you do that, is Overlay 30 configured to run in midnight routines or as a background routine. It is this overlay that updates the time on the sets.
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Old 09-01-2003, 07:24 PM   #10 (permalink)
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Can't get Busy DID lines to go to Vmail

Unfortunately, I am a relative amatuer in the PBX field. I have been muddling my way through with the help of these forums, but if you could help me find that info, it would be greatly appreciated.

Thanks
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