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 May 12th, 2008 | #1 (permalink) | ||||||||
| Junior Member
Rep Power: 0  | problem with CPND_LANG setting I have a 2616 that has the CPND_LANG set as KAT instead of ENG. This causes the number to show up, but not the name of the person calling their phone. I had it happen before and changed the phone out and the phone worked well somewhere else. My maintenance people say that the user has changed the language, but doing tests with other 2616's did not end in the same result. I have outed the phone and rebuilt, but did not help. I tried to change in software, but couldn't. Any suggestions? There isn't even an option of the languages on the phone that says KAT.  | ||||||||
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| May 12th, 2008 | #2 (permalink) | ||||||||
| Senior Member 
Location: Duvall, WA Rep Power: 6 Gender:  Country:  | Have you taken a look at the TNB of the phone? Do you have a users manual for the 2616? There are instruction there for using the programming button on the phone follow them and change the language to Eng. | ||||||||
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| May 12th, 2008 | #3 (permalink) | ||||||||
| Moderator   gei_spot is going phishing
Location: Somewhere in this vast universe on a little rock that looks like a grape. Rep Power: 13 Gender:  Country:  | hit program button scroll to language 05 select 1 for english hit program button that should set you straight. __________________  I'm a member of the "PbxInfo Band" | ||||||||
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| May 13th, 2008 | #5 (permalink) | ||||||||
| Moderator gei_spot is going phishing
Location: Somewhere in this vast universe on a little rock that looks like a grape. Rep Power: 13 Gender: Country: | Ok go to LD 21 req prt type ftr cust 0 look for prompt DFLT_LANG is it set for ENG ? __________________ I'm a member of the "PbxInfo Band" | ||||||||
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| May 13th, 2008 | #6 (permalink) | ||||||||
| Junior Member
Rep Power: 0 | Yes the dflt_lang is ENG This is now happened to 2 different phones. The weird thing is that I can put a different phone, do no programming in software or on the phone and a different one works. And I can take the one that had KAT and put it somewhere else and it is fine. I have talked to my techs at Consolidated Communications and The Rick Kerr Company and so far no one has any ideas. | ||||||||
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| May 13th, 2008 | #7 (permalink) | ||||||||
| Moderator gei_spot is going phishing
Location: Somewhere in this vast universe on a little rock that looks like a grape. Rep Power: 13 Gender: Country: | This is a longshot. have you run a template audit lately? LD 1. run it twice and don't interrupt it. __________________ I'm a member of the "PbxInfo Band" | ||||||||
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| May 13th, 2008 | #8 (permalink) | ||||||||
| Junior Member
Rep Power: 0 | I think I will change out the phones and see if that corrects again. I just want to know why and out it changes!!! I think I will hold off on the template audit for now. At least wait until all students are gone and board of trustee meetings are over! | ||||||||
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