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 May 10th, 2008 | #1 (permalink) | ||||||||
| Junior Member
Rep Power: 0  Country:  |  SMDR SL-1 Format Hi to all, I need the SMDR SL-1 format layout and meaning. This example of my data: N 016 00 DN0235 T014000 06/06 15:43 00:00:11 XXX5757000 S 039 00 T002000 DN0395 06/16 16:55 S 004 00 DN0221 T003000 06/19 08:14 1XXX3105995 E 034 00 T003000 DN0234 06/20 08:55 Don't know why some record have duration and digits dialed and other not. Somebody can help me? Thanks in advance. | ||||||||
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| January 26th, 2010 | #6 (permalink) | ||||||||
| Admin    Spotless has no status.
Rep Power: 5 | hlopezrd The "N" record are traditionally "DN" or extension to "TN" or trunk calls (outgoing). Those records most of the time have durations since the entire record is compiled when the call terminates. The "S" records are "Start of Call" and the "E" records are "End of Call". IThe direction of the call is based on what is the first alphanumeric value (DN or TN). Therefore, TN to DN would be incoming calls (and outgoing for the reverse). The switch output these records at the start and end of the call. You then need to match them up and marry them together. You can't get an actual duration to the second. You will need to subtract the start time from the end time. In your example you have 2 start records and 1 end record. There will eventually be another E record later in the data. There is a series of algorithms that are required to really do this properly. You need to make sure you "marry" the right records together. To make it more complicated, the SL-1 formats sometimes vary with hidden null characters, routing codes in front of the digits, longer/shorter DNs, 2nd/3rd line fro CLID information and many other factors. There is no really easy way to explain the records. RSI has been working with this stuff for years. Nortel Call Accounting, Avaya Call Accounting, Avaya Compliant Solutions, Nortel Compatible Products by RSI | ||||||||
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| January 27th, 2010 | #7 (permalink) | ||||||||
| Junior Member
Rep Power: 0 Country: | Here's a topic that I found quite usefull when I found it a while ago. pbxinfo.com/meridian-systems/11243-how-read-smdr-data.html PP: Can I also get a copy of that PDF file as well? I'd like to know more details. I'll send you a PM with my e-mail address. | ||||||||
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