External access to meridian mail - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

Tradesman · 08-11-2003, 06:36 AM

Hi,

I have a group of 20 or so centrex users(off site) who have no voicemail facility. My manager has suggested we give them access to the mail on our opt11c.

Is there a way to allow external users access to voicemail. Obvoiusly we can create mailboxes for each user and give them access to mail main menu via a ddi. However I am not sure how to forward a missed call for that external user to their associated mailbox out here??? Is it possible?

cheers,

Kerry

PD · 08-11-2003, 08:34 AM

Yes, its possible. Create phantom ext.'s for each user.

colin · 08-11-2003, 10:20 AM

Just to add to PD's reply

You are correct that mailboxes can be used by external colleagues but unless the incoming calls stay within your network they cannot be delivered to voicemail on no answer.

Tradesman · 08-11-2003, 11:02 AM

Hi,

thanks for the response

...but they can be delivered to phantom extensions on no answer, right???

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