jtkjk1

Since the COT trunks return dialtone didn't the switch act correctly? I am just guessing here but wouldn't it only hunt if the trunk was truly "dead"? Since the trunk is enabled and there is dialtone present the switch tried to complete the call. Like I said only a guess.

acewarlock

Check the FRL on the PRI route in the RLI table, make sure it is low enough for the option 11 to use that entry.


If you can call 911 from the option 81c but not the option 11c than it must be the NCOS or FRL stoping the call from going though.



[Edited on 4/12/2002 by acewarlock]

gei_spot

unless the trunks are physically DSBL then it won't hunt the system still see them as avail and will try and access them. if your are using the TOD then you can turn them off in the RLI (LD 86) by putting an (X) in front of the number and it will automatically go to the next entry. The hunting only works if all tronks of the first entry is busy or disabled.
example to turn off TOD:

REQ chg
TYPE rlb
CUST x
RLI x
TOD x0 x1 x2 x3 x4 x5 x6 x7


to turn back on
TOD 0 1 2 3 4 5 6 7


hope that helps you

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acewarlock

this May be a dumb question, but why are the copper trunks dead ?

Dead means no dialtone

you say you have dialtone, what happens when you try to make a call with a butt set on these trunks. can you break dialtone ?

[Edited on 4/12/2002 by acewarlock]

Hi-Tech

Ok guys I am now on site and have verified a few things:

1) The reason why I said they were dead is that my guy on site could not make any calls when dialing the route access code. Dialtone is recieved but when you try to dial say 1-212 for instance, a fast busy is returned. ( I did not know what else to call this)

I have now verified that its the programming of the route itself thats restricting the PBX from allowing calls WITH an area code (7 digit dialing only).

2) It appears that ALL the cross connects for these 10 COT trunks were pulled out (not sure why!!) which is why the PBX could not access a member -- hence NDT.

I was remotely dialed earlier and witnessed, througth NCT, the 81C try about 3 COTs then hopped to the next entry in the RLI which are the PRIs. I then dialed into the 11C and had someone do the NCT and it routed over to the 81C correctly, the 81C then only tried to access ONE COT, and returned a busy to the 11C.

You can even tell without NCT. A call orginating from the 81C receieved dead air for about 4-6 seconds(hunting the COTs) before establishing on the PRI (next entry).
However, when it originated from the 11C it almost instantly returned a busy.

This is why I assumed it was a nars/bars issue. Sorry for the mis-information on the dead COTs. I would still like to know why it WILL hunt for the 81C and not for the 11Cs.

The FRL for that route is 0 so I ruled that out.
If it were TOD then wouldnt the 81C not have been able to call 911 either? (It did access the 2nd entry and made the call) Or do you mean in the 11C?

acewarlock

1) The reason why I said they were dead is that my guy on site could not make any calls when dialing the route access code. Dialtone is recieved but when you try to dial say 1-212 for instance, a fast busy is returned. ( I did not know what else to call this)

(Answer) these trunks are probaly bared at the co from dailing LD numbers, may be proggamed to only allow 911.

2) when you say PRI at the option 11 do you mean the route that goes to the option 81 ?. If so check the RLI, DMI, NCOS and FRL for that route, if may of not been proggramed right. it should send a 9911 to the option 81.

jack

Bigger question---

Why are you using cot's for 911 calls?

Why are you CDP'ng 911 calls?

From what you've described this is TRULY a litigation waiting to happen!!!

Unfortunately that will only be after some is either seriously injured and or killed.

I STRONGLY suggest that you reconsider this configuration as lives are literaly on the line.

Jack

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R-Man

quote........
" Dialtone is recieved but when you try to dial say 1-212 for instance, a fast busy is returned. ( I did not know what else to call this)"
--------------------------------------------------------------------------------------------------
CLS of set is probably CTD. Should be UNR for direct accessing/testing.

That's my .02 on that.

Hi-Tech

This was the setup when the switch was installed 3 years ago. (I started here in March of this year) Currently there are NO outgoing trunks at the two far switches. (I dont know why it was designed like this) I have been trying to get them to install some back up T1s at the remote sites to handle outgoing calls if the TIE lines go down, and route ALL 911 calls over those T's.

As far as the COTs taking 911, again that was the original design. (dont know why). Its probably better as the COTs never see any other traffic.


Thanx again guys.