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 March 14th, 2008 | #1 (permalink) | ||||||||
| Junior Member   Charles T. Waters is Working!
Location: Spanaway, Washington Rep Power: 0  Gender:  Country:      |  VERY VERY Strange Problem... Where do I start... This will be a LONG post! Here's my problem... I have a location that has an 11 Mini with 3 cabinets. The problem is that I cannot get this system to forward to off-site numbers, even though the users can dial the number they are forwarding to directly, the system gives them a reorder tone and drops the call... (edit) I have tried to forward to 9+number, as well as 7910+number (ACOD).. neither of those are working... I have built phantoms, acdns, and 500's all trying to get this to work... I have had the local Telco on the phone watching the PRI, and he can see my call coming into extension 3594, but doesn't see the system grab another trunk to go out on... This has been ongoing for several months, and I just jumped into it to try and get it fixed... I've found fixes to numerous problems on this site before, so hopefully someone can assist me on this one... I know this ones a bit tough --- well, at least for me!  First off, here's the way all the 2000 sets are programmed... DES 3504 TN 009 0 00 04 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN 3555 TGAR 1 LDN NO NCOS 5 SGRP 0 RNPG 0 SCI 0 SSU 0000 LNRS 16 XLST SCPW CLS UNR FBD WTA LPR MTD FNA HTA TDD HFA MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1 POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD ICDD CDMD LLCN MCTD CLBD AUTU GPUD DPUD DNDA CFXA ARHA FITD CLTD ASCD CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD DDGA NAMA DRDD EXR0 USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN CPND_LANG ENG RCO 0 HUNT 3551 LHK 2 LPK 2 PLEV 02 AST IAPG 0 AACS NO ITNA NO DGRP MLWU_LANG 0 DNDR 0 KEY 00 MCR 3504 0 MARP CPND NAME TIM HAHN XPLN 27 DISPLAY_FMT FIRST,LAST 01 MCR 3504 D CPND NAME TIM HAHN XPLN 27 DISPLAY_FMT FIRST,LAST 02 MCR 3504 D CPND NAME TIM HAHN XPLN 27 DISPLAY_FMT FIRST,LAST 03 ADL 16 04 ADL 16 05 HOT D 4 3892 06 HOT D 4 3891 07 08 TRN 09 RNP 10 11 PRK 12 AO6 13 CFW 11 14 MWK 3555 15 DATE 29 JAN 2008 Here is the setup for the 500 extension that was setup for testing... DES 3503 TN 010 0 00 14 TYPE 500 CDEN 4D CUST 0 WRLS NO DN 3503 0 MARP CPND NAME IS TEST REDIRECT XPLN 27 DISPLAY_FMT FIRST,LAST AST NO IAPG 0 HUNT TGAR 1 LDN NO NCOS 5 SGRP 0 RNPG 0 XLST SCI 0 SCPW CLS UNR DTN FBD XFD WTA THFD FNA HTD ONS LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD CFTA SFA MRD C6D CNID CLBD AUTU ICDD CDMD LLCN EHTD MCTD GPUD DPUD CFXA ARHD OVDD AGTD CLTD LDTD ASCD MBXD CPFA CPTA DDGA NAMA MIND MCRD EXR0 SHL ABDD CFHD DNDY DNO3 USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC RCO 0 PLEV 02 AACS NO MLWU_LANG 0 FTR FDN 914258xxxxxx DATE 14 MAR 2008 Here is the phantom extension that was setup for testing... DES 3594 TN 081 0 00 00 PHANTOM TYPE 500 CDEN 4D CUST 0 WRLS NO DN 3594 0 MARP CPND NAME IS TEST PHANTOM XPLN 27 DISPLAY_FMT FIRST,LAST AST NO IAPG 0 HUNT TGAR 1 LDN NO NCOS 5 SGRP 0 RNPG 0 XLST SCI 0 SCPW CLS UNR DTN FBD XFD WTA THFD FND HTD ONS LPR XRD AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD CFTD SFD MRD C6D CNID CLBD AUTU ICDD CDMD LLCN EHTD MCTD GPUD DPUD CFXA ARHD OVDD AGTD CLTD LDTD ASCD MBXD CPFA CPTA DDGA NAMA MIND MCRD EXR0 SHL ABDD CFHD DNDY DNO3 USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC PLEV 02 AACS NO MLWU_LANG 0 FTR DCFW 16 914258xxxxxx DATE 13 MAR 2008 Everything goes out Route 10 on this switch, there's only one NI2 PRI in the system... Here is the RDB for that route... TYPE RDB CUST 00 DMOD ROUT 10 DES DID TKTP DID NPID_TBL_NUM 0 SAT NO RCLS EXT VTRK NO DTRK YES BRIP NO DGTP PRI ISDN YES MODE PRA IFC NI2 CBCR NO NCOS 0 SBN NO PNI 00000 NCNA YES NCRD YES CHTY BCH CPFXS YES CPUB OFF DAPC NO BCOT 0 INTC NO DSEL 3VCE PTYP PRI AUTO NO DNIS NO DCDR NO ICOG IAO RANX NO SRCH LIN TRMB YES STEP ACOD 7910 TCPP NO PII NO TARG CLEN 1 BILN NO OABS INST IDC NO DCNO 1 * NDNO 1 DEXT NO ICIS YES TIMR ICF 512 OGF 512 EOD 13952 NRD 10112 DDL 70 ODT 4096 RGV 640 FLH 510 GRD 896 SFB 3 NBS 2048 NBL 4096 IENB 5 VSS 0 VGD 6 DRNG NO CDR NO VRAT NO MUS YES MRT 32 EQAR NO FRL 0 0 FRL 1 0 FRL 2 0 FRL 3 0 FRL 4 0 FRL 5 0 FRL 6 0 FRL 7 0 OHQ NO OHQT 00 TTBL 0 ATAN NO PLEV 2 MCTS NO ALRM NO ART 0 SGRP 0 AACR NO Here is the CDB for this system... TYPE CDB CUST 00 AML_DATA OPT DNI VSID GP02 GP03 GP04 GP05 GP06 GP07 GP08 GP09 GP10 GP11 GP12 GP13 GP14 GP15 ANI_DATA ANAT 353 ANLD 3400 ATT_DATA OPT AHD BIND BIXA BLA DNI IC1 XTG XDP XLF XBL FKA MWUD LOD REA SYD ATDA ATDN 0 NCOS 0 CWUP NO CWCL 0 0 CWTM 0 0 CWBZ NO NO EFLL 0 MATT NO RTIM 30 30 30 ATIM 0 AQTT 30 AODN SPVC 00 SBLF NO RTSA RSAD SACP NO ABDN NO IRFR NO XRFR NO IDBZ NO PBUZ 02 10 ICI 00 ICI 01 ICI 02 ICI 03 ICI 04 ICI 05 ICI 06 ICI 07 ICI 08 ICI 09 RICI AWU_DATA AWU NO CAS_DATA CAS NO CCS_DATA CCRS UNR ECC1 UNR ECC2 UNR CNCS 0 PELK NO CDR_DATA CDR NO CHLN 0 FCAF NO FCR_DATA NFCR YES MAXT 25 OCB1 255 OCB2 255 OCB3 255 IDCA YES DCMX 10 FFC_DATA CCRS UNR SCPL 4 SBUP YES FFCS NO STRL 0 STRG ADLD 0 FTR_DATA **DAPC**PREFIX TABLE NO: 00 ** UNKN**INTL**NATL**ESPN**LOCL**ELOC**ECDP** UNKN* E164* 00 0 PRIV* E163* 00 0 TELX* X121* NATL* OPT AHD BIND BIXA BLA CFF CFRD COX CPA CTA DBA DNI DSX HTU HVA XBL IC1 XDP XLF IHD XTG FKA LOD LRA MCI MWUD PVCA REA RNA RTR RTA ROX SBA SYD TTAD VOBD CWRD HLPD HRLD CXOD DGRP 10 IRNG YES PKND 1 DNDL NO SPRE 3499 LINK NO PREO 0 BPSS NO SRCD 0000 EEST NO EESD YES TTBL 0 MUS NO ALDN RECD NO PORT 0 STCB NO NSCP NO MCDC NO NAUT NO IDEF NO MTAR NO LEND NO MSCD NO CPCI NO CONF_DSP CNFFIELD YES CNF_NAME CONF INTFIELD YES INT_NAME INT EXTFIELD YES EXT_NAME EXT BSFE NO ASPCT 000 FXS NO DFLT_LANG ENG STS_MSG MSG01 Please leave message MSG02 Back to work MSG03 In a meeting MSG04 On a conference call MSG05 At lunch MSG06 Busy call MSG07 Out of the office today MSG08 On a business trip MSG09 Project deadline today MSG10 Will reply after VO_ALO NO PCA OFF TPDN IMS_DATA IMS NO INT_DATA ACCD OVF OVF OVF ATN CTVN OVF OVF OVF ATN MBNR OVF OVF OVF ATN CTRC OVF NAP OVF NAP CLDN NAP OVF NAP NAP NINV OVF OVF OVF ATN NITR OVF OVF OVF ATN NRES OVF OVF OVF ATN NBLK OVF OVF OVF ATN RCLE ATN OVF ATN ATN CONG OVF LLT OVF DNDT BSY LDN_DATA OPT XLDN DLDN NO LDN0 3310 LDN1 LDN2 LDN3 LDN4 LDN5 ICI 00 ICI 01 ICI 02 ICI 03 ICI 04 ICI 05 ICI 06 ICI 07 ICI 08 ICI 09 MON_DATA USBM NO MPO_DATA FMOP RGNA STD STD AOCS DIS ATN RCY1 06 RCY2 04 RALL NO CDTO 14 IFLS NO MHLD NO PCDS CNFD 1 TGLD 2 DISD 3 CCDO NO AFCO NO ACNS NO NET_DATA OPT RTA AC1 INTL NPA SPN NXX LOC AC2 FNP YES ISDN YES VPNI 0 PNI 1 PINX_DN MBG 0 BSGC 65535 PFX1 PFX2 HLOC LSC RCNT 5 PSTN NO TNDM 15 PCMC 15 SATD 1 OCLI NO DITI YES TRNX YES EXTT YES FTOP FTLY VNR NO NIT 8 NAS_ATCL YES NAS_ACTV NO FOPT 2 CNTC NATC INTC NIT_DATA NIT1 TIM1 NIT2 TIM2 NIT3 TIM3 NIT4 TIM4 ENS NO OAS_DATA ODN0 ODN1 ODN2 ODN3 ODN4 ODN5 ODN6 ODN7 ODN8 ODN9 ASTM 30 HDOPT 0 HDTM 30 RDR_DATA OPT CFF CFRD PVCA CWRD FNAD FDN FNAT FDN FNAL FDN CFTA YES CCFWDN CFN0 5 CFN1 4 CFN2 6 DFN0 5 DFN1 4 DFN2 6 DNDH NO MDID YES NDID YES MWFB YES TRCL 0 CRT0 00 00 00 00 CRT1 00 00 00 00 CRT2 00 00 00 00 CRT3 00 00 00 00 DAY0 DAY1 DAY2 DAY3 HOLIDAY0 HOLIDAY1 HOLIDAY2 HOLIDAY3 ROA_DATA OPT ROX RICI TIM_DATA FLSH 45 PHDT 60 DIND 30 DIDT 14 LDTT 6 BOTO 14 DBRC 60 RTIM 30 30 30 ATIM 0 AQTT 30 ADLD 0 NFNA 0 HWTT 300 NIT 8 FOPT 2 TST_DATA Here is the CFN for this switch... ADAN HIST SIZE 20000 USER MTC SCH BUG ADAN TTY 0 TTY_TYPE SDI CAB 00 CARD 00 PORT 0 DES FLOW NO USER MTC SCH BUG TTYLOG 0 BANR NO ADAN TTY 1 TTY_TYPE SDI CAB 00 CARD 00 PORT 1 DES BPS 9600 BITL 8 STOP 1 PARY NONE FLOW NO USER MTC SCH BUG TTYLOG 0 BANR NO ADAN TTY 2 TTY_TYPE SDI CAB 00 CARD 00 PORT 2 DES BPS 9600 BITL 8 STOP 1 PARY NONE FLOW NO USER MTC SCH BUG TTYLOG 0 BANR YES ADAN TTY 5 TTY_TYPE SDI CAB 01 FIBR DES TEST FLOW NO USER SCH TTYLOG 0 BANR YES ADAN TTY 8 TTY_TYPE LSL CAB 00 CARD 10 PORT 0 DES BPS 1200 BITL 8 STOP 1 PARY NONE FLOWTYPE MAIL ADAN ELAN 16 CTYP ELAN DES CALLPILOT N1 512 ADAN DCH 3 CTYP TMDI CARD 01 PORT 1 DES DID USR PRI DCHL 1 OTBF 32 PARM RS232 DTE DRAT 64KC CLOK EXT IFC NI2 ISDN_MCNT 300 CLID OPT0 CO_TYPE STD SIDE USR CNEG 1 RLS ID ** RCAP MBGA NO OVLR NO OVLS NO T310 120 T200 3 T203 10 N200 3 N201 260 K 7 BSRV NO PARM LPIB 450 HPIB 450 500B 16 NCR 800 MGCR 25 CSQI 200 CSQO 200 TUBO NO CFWS NO PCML MU ALRM YES ERRM ERR BUG AUD DTRB 100 TMRK 128 FCDR OLD PCDR NO TPO NO TSO NO CLID YES DUR5 NO MLDN YES MARP YES FRPT NEFR DCUS NULL MSCL 150 PMSI MANU PMS1 PMCR 20 PORT NONE NDIS 20 OCAC NO MTRO MR SBA_ADM_INS 001 SBA_USER 010 BCAP SPEECH IDLE_SET_DISPLAY NORTEL CLNP YES ICON NO CEQU MPED 8D SUPL 000 004 008 012 016 032 036 040 044 048 064 068 072 P096 XCT 000 CONF 029 030 031 062 094 095 DLOP NUM DCH FRM TMDI LCMT YALM T1TE TRSH PRI 01 23 ESF YES B8S FDL 0 00 MISP OVLY SID 0 BKGD 044 PBXH 01 TODR 00 DROL 034 038 043 044 060 135 137 MULTI_USER ON VAS VSID 16 DLOP ELAN 16 SECU YES INTL 0001 MCNT 9999 ATRN CODE 0 SOLR 12 ROLR +45.00 AOLR +45.00 TOLR -45.00 AGCD NO VOLR NO HRLR +42.00 HTLR -44.00 Here is the MSGI's that I ran first thing this morning.... DCH 3 UIPE_IMSG CC_SETUP_IND REF 00000481 TOD 7:59:26 CK AC9789ED CALLED #:3533594 NUM PLAN: E164 TON: LOCL CALLING #:425xxxxxxx NUM PLAN: E164 TON: NATL DCH 3 UIPE_OMSG CC_SETUP_REQ REF 0000002A CH 1 23 TOD 7:59:26 CK AC978A25 CALLING #:425xxxxxxx NUM PLAN: E164 TON: NATL CALLED #:1425xxxxxxx NUM PLAN: E164 TON: NATL DCH 3 UIPE_OMSG CC_PROCEED_REQ REF 00008481 CH 1 1 TOD 7:59:26 CK AC978A2E DCH 3 UIPE_IMSG CC_FAC_IND REF 00000481 CH 1 1 TOD 7:59:26 CK AC978CE6 DCH 3 UIPE_IMSG CC_DISC_IND REF 00000481 CH 1 1 TOD 7:59:34 CK AC97D2A6 CAUSE: #102 - RECOVERY ON TIMER EXPIRY DCH 3 UIPE_OMSG CC_RELEASE_REQ REF 00008481 CH 1 1 TOD 7:59:34 CK AC97D2AF DCH 3 UIPE_OMSG CC_DISC_REQ REF 0000002A CH 1 23 TOD 7:59:34 CK AC97D2C4 CAUSE: #31 - NORMAL UNSPECIFIED DCH 3 UIPE_IMSG CC_RELEASE_CONF REF 0000002A CH 1 23 TOD 7:59:34 CK AC97D337 DCH 3 UIPE_IMSG CC_RELEASE_CONF REF 00000481 CH 1 1 TOD 7:59:34 CK AC97D356 (edit) INTERESTING PART::: Here's an ACD that I built, and when I dial it, I get "all circuits are busy", and a different DCH cause... TYPE ACD CUST 0 ACDN 3597 MWC NO DSAC NO MAXP 1 SDNB NO BSCW NO ISAP NO AACQ NO RGAI NO ACAA NO FRRT SRRT NRRT FROA NO NCFW 91425xxxxxxx FNCF NO FORC NO RTQT 0 SPCP NO OBTN NO RAO NO CWTH 1 NCWL NO BYTH 0 OVTH 2047 TOFT NONE HPQ NO OCN NO OVDN IFDN OVBU LNK LNK LNK LNK EMRT MURT RTPC NO RAGT 4 DURT 30 RSND 4 FCTH 20 CRQS 100 IVR NO OBSC NO OBPT 5 DCH 3 UIPE_IMSG CC_SETUP_IND REF 00001681 TOD 8:58:04 CK AD02EAAF CALLED #:3533597 NUM PLAN: E164 TON: LOCL CALLING #:425xxxxxxx NUM PLAN: E164 TON: NATL DCH 3 UIPE_OMSG CC_PROCEED_REQ REF 00009681 CH 1 1 TOD 8:58:04 CK AD02EACD DCH 3 UIPE_OMSG CC_DISC_REQ REF 00009681 CH 1 1 TOD 8:58:04 CK AD02EB5B CAUSE: #21 - CALL REJECTED DCH 3 UIPE_IMSG CC_RELEASE_IND REF 00001681 CH 1 1 TOD 8:58:04 CK AD02EC4F DCH 3 UIPE_OMSG CC_RELEASE_RESP REF 00009681 CH 1 1 TOD 8:58:04 CK AD02EC57 Last edited by Charles T. Waters; March 14th, 2008 at 08:59 AM. Reason: Inserted more information... | ||||||||
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| March 14th, 2008 | #7 (permalink) | ||||||||
| Junior Member  McVoIPin has no status.
Location: New Jersey Rep Power: 0 Gender: Country: | Do you have another route that you can point the calls over just for testing purposes? And what does it show when you trace it in LD 80, does it go anywhere? The one part I don't like is getting the "all circuits are busy" message. That sounds like telco. | ||||||||
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| March 14th, 2008 | #8 (permalink) | |||||||||
| Junior Member Charles T. Waters is Working!
Location: Spanaway, Washington Rep Power: 0 Gender: Country: | Quote:
I don't have any sets programmed as SCR's, however, if it's not even working on a Phantom, 500, or ACD... | |||||||||
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| March 14th, 2008 | #9 (permalink) | |||||||||
| Junior Member Charles T. Waters is Working!
Location: Spanaway, Washington Rep Power: 0 Gender: Country: | Quote:
I agree that sounds like telco as well, but who knows... The Telco got Nortel CAS on the phone this morning, and they debugged it and said my PBX is sending their DMS an immediate disconnect, that they aren't even seeing it try to initiate another trunk... They sent me the debug info for the analog DN that I set up, and this evening, hopefully, they will be able to get back together and troubleshoot more, since they wanted to do it with less PRI traffic going on... I can post the Debug from the DMS if anyone thinks that will help... | |||||||||
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| March 14th, 2008 | #10 (permalink) | ||||||||
| Junior Member
Rep Power: 5 | Here are a couple of things to check. Can you answer an incoming call and manually transfer the call to an outside number? This works with the Flexible Trunk to Trunk Transfer feature. Have you checked for Trunk Barring? The trunk barring feature is programmed in LD 56. You can read about both features in the Software Feature Guide. | ||||||||
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