Blocking caller ID from a Davox Dialer - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

mmtech · 07-30-2003, 09:15 PM

I know how to use CLBA (D) on a set to block Caller ID, and I use a few different caller Id table in ld 15. I have a Davox dialer that is tied to a Option 11 with 6 AMI/SF T-1's that are all in one Trunk group configured as Tie lines. All six routes would be incoming to the PBX. With part of the trunks making outbound calls and the rest calling phonesets waitng for answered calls to be connected to agents (via a CTI controlled app). I have can get into the dialer and do manual dial commands. Each I get the Pilot DID number displayed, also I am getting complaints of our company name being displayed. Which must be a coming from the Carriers. Any Ideas on how overide this like you would with CLID tables on the sets. What i need is something like CLBD in the trunk class of service. I have tried messing with TCPP on the PRI trunks.
Any Ideas? I have RDB's posted below

TYPE RDB
CUST 00
DMOD
ROUT 7
DES DAVOX
TKTP TIE
NPID_TBL_NUM 0
ESN NO
CNVT NO
SAT NO
RCLS EXT
DTRK YES
BRIP NO
DGTP DTI
ISDN NO
DSEL VCE
PTYP DTT
AUTO NO
DNIS NO
ICOG IAO
SRCH RRB
TRMB YES
STEP
ACOD 7007
TARG
CLEN 0
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ANTK
SIGO STD
STYP SDAT
TIMR ICF 512
OGF 512
EOD 13952
DSI 49920
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
TFD 0
SST 5 0
NEDC ETH
FEDC ETH
CPDC NO
DLTN NO
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
DRNG NO
CDR NO
MUS NO
RACD NO
MANO NO
EQAR NO
FRL 0 0
FRL 1 0

PAGE 002

FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
ALRM NO
ART 0
SGRP 0
AACR YES
ASID 16
SFNB
USFB
CALB 7 8

This route connects to the follwing outbound routes:

TYPE RDB
CUST 00
DMOD
ROUT 4
DES QWESTLOCAL
TKTP DID
NPID_TBL_NUM 0
SAT NO
RCLS EXT
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC D100
SBN NO
PNI 00000
NCNA YES
NCRD NO
CHTY BCH
ISAR NO
CPUB OFF
DAPC NO
BCOT 0
DSEL VOD
PTYP PRI
AUTO NO
DNIS YES
NDGT 4
DCDR NO
ICOG IAO
RANX NO
SRCH RRB
TRMB YES
STEP
ACOD 7004
TCPP YES
PII YES
TARG
CLEN 0
BILN NO
OABS
INST
IDC YES
DCNO 0
NDNO 0 *
DNAM YES
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
NBS 2048
NBL 4096
TFD 0
DRNG NO
CDR NO

PAGE 002

MUS NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
TTBL 0
ATAN NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
AACR YES
ASID 16
SFNB
USFB
CALB 7 8
MCI route

TYPE RDB
CUST 00
DMOD 5
ROUT 5
DES WCOM
TKTP DID
NPID_TBL_NUM 0
SAT NO
RCLS EXT
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC D250
SBN NO
PNI 00001
NCNA YES
NCRD NO
CHTY BCH
ISAR NO
CPUB OFF
DAPC NO
BCOT 256
DSEL VOD
PTYP PRI
AUTO NO
DNIS YES
NDGT 4
DCDR NO
ICOG IAO
RANX NO
SRCH RRB
TRMB YES
STEP
ACOD 7005
TCPP NO
PII NO
TARG 01
CLEN 1
BILN NO
OABS
INST
IDC YES
DCNO 0
NDNO 0 *
DNAM YES
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
NBS 2048
NBL 4096
TFD 0
DRNG NO
CDR NO

PAGE 002

MUS NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
TTBL 0
ATAN NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
AACR YES
ASID 16
SFNB
USFB
CALB 7 8

rhowlett · 08-02-2003, 12:01 AM

Help you bother lots of innocent people eating and not have the decency to show who you are, I think not!

aldon · 08-04-2003, 04:15 PM

I connect my outbound trunks from my Davox directly to the CO. I would block it from there. You may want to check local ordinances and state laws, as some states require all businesses to allow caller identification. If you disallow it, you may get into big trouble. BTW, I am on the national do not call list !!!

mmtech · 08-05-2003, 01:26 AM

To rhowlett:The people this Dialer call's are deadbeats, that do not paytback the money they borrow from my company. They deserve to be annoyed.
Anyway I solved this by calling MCI and having them change the number they were displaying to a DID number that point to our Collections Inbound ACD group. I convinced our Collections management that displaying a caller ID is not a bad thing. Hey these people call us back on thier dime instead of using our Toll free numbers.
With Collection Activities the restriction are not as stringent but certain rules have to be followed from state to state0

rhack · 08-05-2003, 09:03 AM

Here is something else that may be of use. On your Davox TIE route assign a Billing Number as follows on your route data block.

BILN = YES <- ACTIVATE BILLING NUMBER
BLEN = 10 <- NUMBER OF DIGITS IN BILLING NUMBER
BNUM = NPA NXX XXXX <- ACTUAL BILLING NUMBER
BDSP = YES <- DISPLAY DIALING NUMBER

On your outgoing routes, set SBN = Send Billing Number to YES, and set TCPP=YES (Calling Party Privacy on Billing).

This may do what you are looking for. When setting this up make sure that outbound CLID is unaffected from M1 stations.

mmtech · 08-06-2003, 09:11 PM

It did the trick, but they really starting complaining when CPP was invoked. They had close to a third of all calls blocked. I changed TCPP to no in RDB's but left eveything else that RHack suggested. That seems to be overwriting whatever was out thier displaying a name.

Thanks MMtech

rhack · 08-07-2003, 11:44 AM

TCPP=Yes is in essence equivelent to a *67 to block caller id. So for subscribers that do not allow blocked calls I can see where you would have problems. Glad it worked otherwise. These are the types of features that are not well documented but have great use.

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