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 October 8th, 2007 | #1 (permalink) | ||||||||
| Junior Member 
Rep Power: 0  Country:  | Display Names on the Phone Nortel - Options 11 PBX using M2616 phones - I have a phone where line 1 displays the correct name but line 2 displays an old employee's name. How can I change the display name on line 2 to match line 1 using Procomm? Thanks! | ||||||||
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| October 8th, 2007 | #3 (permalink) | ||||||||
| Senior Member  mjamm1 has no status.
Location: Olympia, WA Rep Power: 5 Country: | You line 1 and 2 are two different DN's. You have to name each in LD 95 as Wherewolf suggested, but you do not have to out and add them back in. Just do a change, but be sure you seperate the first and last name with a comma. ie... REQ chg TYPE name CUST 0 DIG DN 2980 NAME Where,Wolf DISPLAY_FMT DN DCNO If you do not add the comma, then the system will list both names in the first name field. By outing and adding the names, you are not correcting the issue and the first and last name you type is still being added to the first name field. This is why most people try outing the name because if they do a change it sometimes admends incorrectly and you see part of the new name with the old name. If you are doing a NEW or CHG, then always add the comma between the first and last field. | ||||||||
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