PCTechNerd

Hello everyone.


I just started working for this business, and they have a Nortel/Meridian PBX. I have previous experience programming Nortel/Norstar but it's limited. Here's the issue I'm having:

The company currently has all the different groups setup through Answer DN. The issue with this is that even with internal calls through the IC, all the phones that are setup for Answer DN on that extension ring too. I advised them that we should set it up through Hunt Groups, as this would be more productive and not cause the aforementioned issue. They agreed.

I logged into the config menu, and went to system prgrming, and lo and behold the "hunt group" option wasn't there. I thought "no big deal, i've dealt with this before, let me go change the DN length to 3 or more".

I went to the DN length option, and to my suprise, it's set to 3 already.

If the DN length is already set to 3 or above, why isn't the hunt group option showing? I've looked everywhere thinking it might be in another place, and I can't find it at all.

just to clear any questions that might arrise:

I logged in by F**266344 Pass:266344.
I scrolled to system prgrming
i pressed show
the first thing that shows is DN Change



Any help would greatly be appreciated.