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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: agent, softphone, symposium |
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 07-27-2007, 10:20 AM | #1 (permalink) |
| Junior Member  | I2050 Softphone The I2050 Softphone is completely new to us and we're having trouble getting it to work as an agent phone. We've set it up in Symposium just like we would a 2216 agent phone, but we can't log into it. When you activate the In-Calls key on the softphone it doesn't do anything. The user's DN is on Key 03 and I have the AST set for 00 03. I have the TN aquired in Symposium and the position ID and DN are in the configuration manager. Is there something different I have to do on a softphone configured to work as an agent phone? Maybe you log into it differently than a regular agent phone? Thanks for any help, MrClean61  |
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