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Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

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Old July 18th, 2007   #1 (permalink)
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Lightbulb Troubleshooting Tips
Since we all have had a failure I am sure once in our lives I think a quick check list for troubleshooting wouldn't be a bad idea.

Post your favorite diagnostic commands for troubleshooting issues.

Let me know what model of PBX and the commands that you like. I'll compile them and make a quick PDF so we can pin it up beside our desks.

Who knows we may save someone a service call.
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Old July 18th, 2007   #2 (permalink)
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reboot -1

I guess it depends on what aspect of the system one is troubleshooting; since I work mostly with networking / dialing translation I'm a big fan of the DCH message monitor (MSGI / MSGO with MSG flags) , CLIDVER, and the ld 80 trace routines. (The ENTC commands are the ones I use the most there)

Of course rls 5 is full of new commands in the above overlays...
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Old July 19th, 2007   #3 (permalink)
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Hi, I would like to get more about HMS400/Callpilot and NARS/BARS stuff, still trying to learning these hard.
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Old September 6th, 2007   #4 (permalink)
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For HMS400 trouble shooting info send me a PM and I can send you pretty much any info you need.
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Old September 7th, 2007   #5 (permalink)
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Justzikle, what do you need to know about BARS/NARS? Have you gone to http://www.ghtrout.com and check out Gene's BARS/NARS 101 documentation? That is a good starting point if you haven't been to class yet.
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Old September 7th, 2007   #6 (permalink)
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MJ i read docs on GHtrout, these were very helpful, but at some prompts i got stuck, i mean what they are for like

IOHQ (NO) YES ISDN Off-Hook Queuing option
OHQ (NO) YES Off-Hook Queuing allowed
CBQ
OVLL (0)-24 Overlap Length

CLTP <-----In LD 90, SPN

regards
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