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 06-23-2003, 05:02 PM | #1 (permalink) |
| Junior Member | SECCS Installation Problem - Please Help Option 61C According to AT&T, we have a toll-free number that they're sending DNIS on that's on our T1. However, I can't find that DNIS in the switch either by going into LD 20 and doing a DNB or by looking at the IDC table in LD 49. But when I dial the toll-free number it rings at our receptionist. I've been able to find all of our DNIS numbers in either of these 2 loads. Hmmm. This toll-free number used to have a DNIS that matched the last 4 numbers of the toll-free number but was then changed to match a new numbering plan when we changed locations. Is there any place else in the system that I can check to see how this toll-free number is being sent to the receptionist; or maybe a way that I can trace this number on the T1? Thanks [Edited on 23/6/2003 by twscrb] |
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| 06-23-2003, 05:21 PM | #2 (permalink) |
| Admin  | Help with LD 86, LD 87 and LD 90 twscrb We use DNIS and outpulse digits from Sprint. I've noticed that when the DNIS is not programmed (LD 49) as an example. The called Toll Free number will end up on our attendant consoles. What I do to test is in ---------- LD 49 convert the DNIS that AT&T gives you to your 4 digit Maintenance set... Dial it - if it rings on your set - then that is the DNIS - if not -- Contact AT&T again. __________________ Free Preview of my fictional book: "Chaos Theorem": http://www.lulu.com/content/249842. Full PDF Download just $3.99. (Note: Portions of monies generated are donated to great causes: Feed the Children Fund and Childrens Hospital of the Kings Daughters). Checkout pbxjobs.com and pbxlance.com New music site http://www.vnertia.com/mnap - Best Video Jukebox on the net. |
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| 06-23-2003, 11:25 PM | #3 (permalink) | ||||||||
| Junior Member
Location: Missouri Rep Power: 6  | Paging Problems Here are some ideas for items to check: - Call your toll-free number - Use the TRAD command in LD 80 to trace your incoming call. (sorry I don't know the syntax for this on a 61c; on the 11c its TRAD loop channel). Look at the DIAL DN line. This should be the number that is being sent to be processed by the switch AFTER the IDC table. - Check to make sure you don't have an Attendant LDN key that matches your toll-free DNIS number. - Make sure your incoming route isn't autoterminating to a particular DN, or terminating to the attendant by default. This would be in your RDB. Here is what the RDB for my my toll-free T1 looks like (timers, etc. left out). My incoming calls get DNIS translation in IDC table 1 (DCNO/NDNO for day/night). Auto and DNIS = NO. TYPE RDB CUST 00 DMOD ROUT 1 DES LONG_DIST_DTI TKTP TIE NPID_TBL_NUM 0 ESN NO CNVT NO SAT NO RCLS EXT DTRK YES BRIP NO DGTP DTI ISDN NO DSEL 3VCE PTYP DTT AUTO NO DNIS NO ICOG IAO SRCH RRB TRMB YES STEP ACOD 3001 TARG 01 CLEN 1 BILN NO OABS INST IDC YES DCNO 1 NDNO 1 * DEXT NO DNAM NO ANTK SIGO STD STYP SDAT TIMR ICF 512 OGF 512 EOD 4736 DSI 34944 NRD 10112 DDL 70 ODT 4608 RGV 640 GRD 896 SFB 3 TFD 0 SST 5 0 NEDC ETH FEDC ETH CPDC NO DLTN YES ... [Edited on 24/6/2003 by telecom116] | ||||||||
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| 06-24-2003, 01:35 PM | #4 (permalink) |
| Junior Member | Paging Problems OK. I got it. I couldn't figure out how to print my RDB table in LD 16 so I just re-pointed the DNIS to my set in both of our IDC tables. I had re-pointed only on table 1 before and that's why that didn't work. I'm assuming then that in the RDB table it's defaulted to send any incoming digits that are not on the IDC table to the receptionist. But I would still like to print the RDB to confirm this. Thanks |
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| 06-25-2003, 09:25 AM | #7 (permalink) | ||||||||
| Junior Member
Location: Missouri Rep Power: 6 | Cordless Phone Like Cell Phones I think you're right, that the vacant number treatment would be one of the ways that his incoming calls would be getting to the attendant. But the RDB needs to also be checked since it could be auto terminated to a particular DN. | ||||||||
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