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 03-24-2007, 08:13 PM | #1 (permalink) | ||||||||
| Senior Member   PHONE_TECH has no status.
Location: Near Pluto's third Moon Rep Power: 6  Country:  |  Dial in number How do you find what DN is on the conference bridge,I know the number (5900) which is the dial in number but how do I tell what card it is on. When I print the DN it tells me it is an ACD but don't know how to look it up to see the corresponding card. | ||||||||
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| 03-25-2007, 11:57 AM | #2 (permalink) | ||||||||
| Senior Member  PP is AN OLD ROLMEN WORKING ON NORTEL AND AVAYA
Location: MIAMI, FLA Rep Power: 7 | Print thr ACDN in ld 23, under the prompt NCFW there should be another DN. That's the one assigned to the conference bridge, print that Dn in ld 20 it should give you a list of the agents for the CB. the agents will tell you where the card is. | ||||||||
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