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Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

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Old March 13th, 2007   #1 (permalink)
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Red face Extension to Extension CDR's?

Hello,

We are running OTM and I am trying to run a report of all calls to a specific extension, however the collected and costed calls all seem to be external calls (in & out).

Is there a way to extract extension to extension CDR's? I imagine the default setting is to ignore these as they would simply clog up the call database and will never have a cost associated with them. But, I need them!

Help!
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Old March 14th, 2007   #2 (permalink)
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cls = cdma can show both internal and external calls.

Station Activity Records (on CDR)
When a set is configured with Class of Service Call Detail Monitoring
Allowed (CDMA) for all incoming and outgoing calls, Station Activity
Records are produced. The format of Station Activity Records is identical to other Call Detail Recording (CDR) records, but they have a new type of
identifier (D). Existing CDR records are not affected by this new
functionality
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Old March 14th, 2007   #3 (permalink)
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Not sure, but you may need ICDA (Internal Call Detail Recording Allowed) in your Class of Service. It is usually by default ICDD.
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Old March 14th, 2007   #4 (permalink)
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Originally Posted by FourJs View Post
Not sure, but you may need ICDA (Internal Call Detail Recording Allowed) in your Class of Service. It is usually by default ICDD.

This is correct, CLS ICDA.

If you need help with your ext. reports let me know. I have this working perfect.
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Old March 14th, 2007   #5 (permalink)
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Are you using DBA (IP Data collection) or a CDR buffer box (MDR 2000 or equivalent)?

Is your FCDR set to new or old?
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