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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: call, forwarding, help, message, needed, pilot, rule |
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 02-01-2007, 12:23 PM | #1 (permalink) |
| Senior Member  | Message forwarding rule Call Pilot 4.0 help needed I am trying to implement Unified Messaging with Call Pilot 4.0 on an 81C rls 4.5. I have set up all IP's and server names. I am able to receive message in outlook using desktop manager. I can go on our intranet and log on to My Call Pilot. The problem that I am having is that I cannot get the message forwarding rule to send message to my regular outlook inbox. Question is "What am I missing?". __________________ Dogs have Owners, Cats have Staff!!! |
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| 02-01-2007, 01:12 PM | #5 (permalink) |
| Junior Member | I have not worked yet with the 4.0 desktop messaging using that feature but in the past you have to go through some setup steps but I never did that and here is the reason. Note: If you configure your e-mail client to deliver messages to the CallPilot Inbox, all e-mail messages are stored on your hard drive. Once delivered, the e-mail messages no longer reside on the Exchange server. Here is the full text from the NTP Configuring Microsoft Outlook Introduction Microsoft Outlook is automatically configured during Desktop Messaging installation. If desired, you can change the destination folder for storing CallPilot messages in Microsoft Outlook after installation. This section describes how to change the destination folder. Selecting a folder for CallPilot messages By default, the Desktop Messaging installation program automatically configures your default Outlook mail profile for use with Desktop Messaging. It configures the e-mail client so that CallPilot messages are stored in a separate message store from the default e-mail inbox. Nortel recommends that you keep your CallPilot messages separate from your e-mail messages, thereby making it easier to prioritize messages and identify message types. If desired, you can configure Outlook to store all incoming e-mail and CallPilot messages in the CallPilot message store. Note: If you configure your e-mail client to deliver messages to the CallPilot Inbox, all e-mail messages are stored on your hard drive. Once delivered, the e-mail messages no longer reside on the Exchange server. To specify where to deliver e-mail messages in Outlook 2002/2003 (Office XP client) 1 Choose Tools> E-mail Accounts. The E-mail Accounts wizard appears. 2 Choose View or change existing e-mail accounts, and then click Next . July 2005 Configuring Desktop Messaging Desktop Messaging and My CallPilot Administration Guide 39 3 In the Deliver new e-mail to the following location list, choose the destination for your e-mail messages. 4 Click Finish to save your changes. To specify where to deliver e-mail messages in previous versions of Outlook 1 Choose Tools> Services. The Services dialog box appears. 2 Click the Delivery tab. 3 In the Deliver new mail to the following location list, choose the desired destination for your e-mail messages. 4 Click OK to save your changes. |
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