rixride

Is the PRI in alarm? If so what color?

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John McJunkin

red alarm

papa-bear

Do you have the unit properly grounded?

Had one once where the ground did not go back to the same box as the power for the switch came from and I could not get the alarm to go off. Had electricians run new ground and all started to work.

Was a strange solution but I had asked them to put the ground in specifically for this install and when I noticed it was not in the same electrical box it was the first thing in my mind when the PRI did not come up.

Had another one with OPX gear attached. When I grounded them to the system ground the PRI went out. When I lifted the ground and let them ground through the power outlets it came back up.

bizarre but true.

John McJunkin

I have had grounding issues also, but not like you had. I will be back on site tomorrow and I will check that out
thanks John

John McJunkin

I check the grounding, not my problem though.
A bit more info. The company that I am working for decided to buy the new PRI from Time Warner, not the best idea as far as I am concerned but that is the way it is.
The dch will not come up. It is the same as usual programing, ni2-std-esf-b8s-clock,ext.
Need help with this please.
thanks John

WhereWolf

What are the inbound and outboard d-channel monitors saying?
Is auto recovery on or off?
If the service messages are on currently, you can try to turn them off - I've had cases where the telco setup was service messages on for 1 t1
and services messages off for another t1.

If the telco hasn't placed the D-Channel in an auto-recovery/establish mode, then you can try all day, but it won't come up without their assistance. You also need to verify that the Interface (Ni-2, ATT, Custom, etc... is the same on the telco side....)
Hope it helps...

Wherewolf

John McJunkin

I have worked with the telco, they have verified what they are sending to me. So even with their assisstance it did not come up. I then replaced the tmdi card and I spent yesterday trying to get it up but to no avail.
They said that they are sending ni-2, Std, b8s, etc.
thanks John

PP

Place A Loopback On The Cable Before It Hits The Csu, Pins 1-2 To 4-5 And See If It Comes Out Of Red. Dch Will Not Come Up But Your Counters Should Be Clean

Rachelle

Are all DIP switches and Device Numbers confirmed and correct?
If you put a Loop Back on the I/O panel and loop the card itself, before hitting any cables, your T1 should come up in WRONG MODE. If it doesn't come up in WRONG MODE then there is a hardware or config problem within your PBX. From there, move the Loop back down the food-chain until you hit the CSU. Once you reach the CSU, it should then be up to the telco to provide service. They may need to dispatch to your site for proper testing.


rlc

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