nortelzo@gmail.com

Be sure not to delete the LDN, but change it with another 4 digit number.
Change the ATT-dn and Change the NIT to the DN 3100
I would put a few MCR keys with DN 0 (left keys internal calls and fallback) and
a few MCR key with DN 3100 ( right keys external calls )
also CLS FITA WTA, that would make your M3904 to a semi ATT.

Pennyman.

shankar

with mcr ...... when ur phone is riging and the next caller will be given busy tone unless the first call is answered.......

PP

I Normally Assign 5 Lines Behind The Primary Dn To Hunt To And Then Make 0 A Acd Dn Ncfw To The Primary Dn

__________________
OLD ROLMEN WORKING ON NORTEL

gwebster

Setup is going to depend upon the number of calls which you expect to simultaneously have incoming. Terminating to a DN with hunting to secondary DNs will limit you to being able to only handle the number of calls equivalent to the total primary/secondary DNs. Any more calls coming in will not be able to terminate. Using ACD allows incoming calls to remain in the queue until they can be presented. There is a "Central Answering Position" Implementation Guide which describes setting up either an M3904 or an IP Phone 2004 to provide similar functionality to the M2250.

Applicable in either setup is things like Busy Forward Status which gives a pseudo-Busy Lamp Field function, Override for interrupting an established call, No Hold Conference for adding the desired party in without putting the original call on hold, and Call Park/Retrieve.

hsantos

If I create an ACD 0...

What should I use as per MAXP??

Right now I set it to 5. Is this ok...since I have 5 lines?

hsantos

My other issue....

Now if I dial "0" nothing shows up on the 3904 at reception.
Only the Originating DN + 0
ie "2345 0 F"

How can I have the NAME+DN??

Here's my CLS for my 3904
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPA STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NIA OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDA
CFTA SFA MRD DDV CNIA CDCA MSID DAPA BFED RCBD
LBD AUTUD CDMD LLCN MCTD C
GPUA DPUA DNDA CFXA ARHA FITA CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
AHA DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN