Cantata( brooktrout) TR1034 fax board to nortel cs1000

[jeffkr]

Hi all,
I hope someone out there can help me as i dont think my switch vendor
can.
we are trying to connect a tr1034 t1 fax board to a cs1000 t1 card.
the nortel card was working connection to an old att curcuit we got
rid of.

the problem is that we either get a loss of signal waring on the fax
board ( in t1 robbed bit ) or the d channel does not come up when
using isdn or qsig.

I'm SURE someone has done this before !!1

HELP !!!!!!

jeff

[datadump]

are you using a straight-through cable, or a flipped cable??

you should flip your T and R

[jeffkr]

Tried that already

[datadump]

why are you configured for a DCH??? 23b=1d

you should program just 24 channels

[jeffkr]

" why are you configured for a DCH??? 23b=1d "

huh ???

were not using 24 channels only 8
The board is configured for 8 channels.

I was listing the things we tried.
brooktrouts out of date documentation say to use t1-robbed bit for a nortel system.

I'm server guy playing in telco world

I'm hoping to find someone whose done this before to give me ( and this switch guy) a clue

[datadump]

pls. post your CEQU from your PBX.

you said your Dch doesn't come UP....
it won't unless your FAX card is ISDN and your PBX is ISDN

what is the exact M/N of the brooktrout??
and have you tried a CSU to connect them??

[datadump]

this might help?? it's from their websire

[nyy1023]

I have done this but a little different options.
I used the TR1000 card to use the IVR app.
I built a T-1 in the PBX used a cross-over cable to connect from the PBX to the Server. I used the standard T-1 build out, ESF/B8ZS Rob Bit signalling and then I also made sure that I was set up for 4 wire EM too. Built the Route and away I went. It used all 24 channels on the T-1. the app may not need all 24 but it was built that way in case it needed them. I also worked with a client who set up an ACD and set up 24 agents.

[hached]

I'm trying to do the very same thing, I was going to use a line side T1 card but it seems like T1 is the way to go. Just wondering how I cable the T1 card to the Server, do I just slap a Transceiver to the back of the T1 and run Ethernet to the BrookTrout Card? Any help would be appreciated!

[nyy1023]

there should be a cable that comes with the Card. You will need to convert the 9pin end to the RJ-45 end, then run a cross over cable to the server, unless you are using IDF's along the way. I chose to run direct.
Enable the card and test.