Cantata( brooktrout) TR1034 fax board to nortel cs1000

[hached]

Okay, I think I know the adapter your talking about, it's grayish, DB-9 on one side, RJ45 on the other, in regards to the cross-over, I just basically need to get a cross-over cable and that should do the trick. Seems to simply....

[nyy1023]

It really is that easy.
The call routing is a little tricky depending on how much you want to do.
I would recommend ACD with 24 agents.

[papa-bear]

Check out:
http://www.pbxinfo.com/forums/showthread.php?t=24996

Ours works but seems to crash as noted in the link. Some ideas and programming. We have ours set up similar to the one from the vendor site and are still having problems. Have a call into Cantata so will see what they have to say the next time it fails and we send them the log files.

[hached]

I was just looking in the switch and we only have Dual PRI cards, I'm pretty sure I can build TIE's off these but at the back there's no ethernet, only the DB15 connectors, do I use a transceiver here to convert to ethernet?

[B-Dawg]

Ok ladies and gents..
My customer has a BrookTrout TR1034 Card installed intheir Right fax Server. I have my Nortel CS1000S working with a TMDI card for the TIE line going to the BrookTrout. Built as B8ZS, ESF, E&M, WNK, WNK. I can send faxes to the server with no problem.. HOWEVER.. They can not send a fax OUT of the Fax Server via the BrookTrout board. I monitor the circuit in the PBX and do not see any of my channels busy when they try to fax out and they get a busy signal in the Fax Server when as well.. I also get a BUG1339 error at the same time on the PBX.. Any ideas as to what is wrong with either the fax board or the PBX TIE?

[Jamique]

B-Dawg,
Did you ever get this fixed? I am having the same issue.
Thanks.

[Kalahary-Harry]

I had a Right Fax working with Brook Trout many moons agon on a 61C: We used the existing PRI's on the PBX, sent incoming and out going faxes via MISP / SILC card to / from the fax server. The one thing we had to do right in the beginning was to install different firmware on to the Brook Trout card (downloaded from their web site). When we told the Brook Trout vendor "Nortel" they immediately pointed us to their firwmare download section. There after though it worked like a charm.

[GetAwayFromU]

Don't forget, if you use >24 channels on your BrookTrout card (ie only 8 channels), you need to UNEQ channels 9-24 on the card in your PBX.

[Dialtone doc]

I know im jumping in a couple of days late, but we are in the process of the same thing. But we are bringing the T1, no d chnl, straight to the TR1034 card. Has anyone done it this way before?