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Old 05-05-2003, 11:33 AM   #1 (permalink)
MJPearson
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CNN News Buletin!

We have an 11c with MM.

I just inherited a new group of users from another site. One of the new users wants to have is calls forwarded to an external number. i've never tried this before. Today, we attempted to set it up but it didn't work. We can forward to an internal number but the external doesn't work. Can a call be forwarded to an external number? How do I go about making it happen?

mike
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Old 05-05-2003, 11:44 AM   #2 (permalink)
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How can I get copy of NRU software

You have to state how many digits are allowed to dial from that DN in CFW. And as you know you are opening for the change of tool fraud
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Old 05-05-2003, 12:27 PM   #3 (permalink)
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3903 Repair?

and CFXA in cls
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Old 05-05-2003, 12:42 PM   #4 (permalink)
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CNN News Buletin!

Thank´s BobF. Hehe. forgot that.
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Old 05-05-2003, 12:48 PM   #5 (permalink)
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Call forward External Number

CFXA = EVIL
CFXA = EVIL
CFXA = EVIL
CFXA = EVIL
CFXA = EVIL
CFXA = EVIL
CFXA = EVIL
CFXA = EVIL
CFXA = EVIL
CFXA = EVIL
CFXA = EVIL
CFXA = EVIL
CFXA = EVIL
CFXA = EVIL
CFXA = EVIL
CFXA = EVIL

Build a phantom tn w/ dcfw to number, an acd q ncfw to #, or my favorite a cdp/dgt/rlb combo to the number.

Any of these prevents the end user from changing number on thier own which of course is also EVIL!!! The above also limits fraud liability.

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Old 05-05-2003, 01:34 PM   #6 (permalink)
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Type MMSN DN ????

yes jack it is EVIl........thats why mine is programed for that
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Old 05-05-2003, 05:14 PM   #7 (permalink)
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which PBX can full fill this requirement

One of the misplaced soles that I inherited from our other office ia lawyer. He's the one that wants it done. Yes, EVIL but other choice isn't pretty either.


mike
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Old 05-05-2003, 06:19 PM   #8 (permalink)
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Dial by Name - wrong name issue

Talking about EVIL we all know where the lawyers end in the next live. :laugh: :laugh:
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Old 05-06-2003, 09:25 AM   #9 (permalink)
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AM I RIGHT OR AM I WRONG ????

My point is that you DO NOT have to use cfxa if you use the cdp/dgt/rlb bit with an option setting change in your CDB.

Subscribe and I will enlighten you as to how easily this can be done.

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Old 05-06-2003, 10:52 AM   #10 (permalink)
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Auto Intercom

MJ,

I too have been pressured into subscribing to get some information...I am paying back the community members who were happy to help a nonsubscriber and helped me out when others would with hold the information to try to ironfist me into subscribing (thank you da phone dude and ace)... Like yourself, I don't post often. So I did a little digging on this board as Jack had posted this information previously (before there was the option to subscribe and everyone was helping everyone else)...

The option in your CDB he is alluding to is CXOA in the options. This overrides call forward external denied to allow call forward to a CDP distant steering code.

If you have more questions as to how to implement CDP, DGT and RLB, please post and one of us will assist...
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