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Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

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Old 05-01-2003, 09:09 AM   #1 (permalink)
lgardner
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ITG trunk advice

heard of this one?intermittent silent channels on mer mail,only on loop 2 enet card(qpc414).Changed card (twice)chg'd vp8 card and cable.init 81C and problem went away for a few days and came back.Error msgs are bsd206,bsd 110 and bsd 130 err3036,all pointing to loop 2 and associated with igs cards 1,3,5,7.No other problems with other users.i found that if i disabled BOTH igs 3 and 5 ,all channels worked.i then re-enabled
3 and 5 and disabled 1 and 7 and,again all channels worked.This is a 3 group 81C.enet card is in net group 0 shelf 0(cpu 0),igs 1 and 3 are in net group 0 shelf 1(cpu1)and igs 5
and 7 are in net group 1,shelf 1.I have an igs card and 3pe on order.Channels working fine but obviously cant leave 2 igs disabled.anyone heard of this or have any ideas?
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Old 05-01-2003, 12:13 PM   #2 (permalink)
Rachelle
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Voicemail messages cut off

I did have a situation where we were getting the ERR3036 and ERR3037. We also had silence and were unable to access MerMail. Anyway, very long story short... we replaced the MerMail to Network card cable and performed a software reload. The cable was on the wrong port on the Network card as well as the cable needing to be replaced.

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Old 05-01-2003, 03:44 PM   #3 (permalink)
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OTM

FYI,replaced igs card 3,re-enabled igs 5 and channels now work .put old igs 3 card back in and channels still work.So,basically reseating igs 3 did the trick,for now.
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