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Old 10-06-2006, 01:52 PM   #1 (permalink)
hsantos
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Cool Called/Dialed Number
Is there a way to see the CALLED number or a prompt to permit to see that?

Whenever I call a port, I can see the calling number but not the called number!

Thanks
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Old 10-06-2006, 02:32 PM   #2 (permalink)
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Check the CLS on your phone. I'm thinking of CNDA and DNDA.
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Old 10-06-2006, 02:36 PM   #3 (permalink)
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Sorry if I wasnt clear...
Lets say im calling LOCATION A using my Home Phone.

At Location A, they only see my Home Phone number, but not the
Dialed number. So they cannot route the call according to that.

Is it a configuration on the Route?
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Old 10-06-2006, 03:31 PM   #4 (permalink)
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Depending on how the call was made DNIS may be your answer
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Old 10-06-2006, 04:07 PM   #5 (permalink)
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I tried DNIS to YES and to NO....
Still not working
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Old 10-06-2006, 04:09 PM   #6 (permalink)
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This is where something like Symposium is good because by using an incoming digit conversion you can take the DNIS digits provided and route the call to an ACD group or skillset. For instance, if I have a toll free number, 1800-555-5555 and I set the DNIS for that number to 5555, I can then put an entry in the switch that takes any call with that DNIS(5555) and routes it to any DN, CDN, Call Pilot app, etc you want.

So, your not really seeing the digits dialed per se, but you are seeing a representation of that number in the form of an acd group or skillset, etc when the call is routed.
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Old 10-06-2006, 05:41 PM   #7 (permalink)
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Cool
is it possible that DNIS is not passing because I get my call on a PBX A then using a TieTrunk transferred to PBXB????
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Old 10-06-2006, 09:38 PM   #8 (permalink)
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Is your circuit a DTI or PRI?
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Old 10-07-2006, 12:52 AM   #9 (permalink)
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It is PRI
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