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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: seb, usrobotics |
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 04-24-2003, 03:14 PM | #1 (permalink) | ||||||||
| Junior Member 
Location: Leesburg, VA Rep Power: 6  | PBX Implementation Checklist Hi Everybody! Does it really matter whether or not you have a password protected modem, Teltronics SEB, connected to the PBX or could you just throw a regular modem on there? The problem is that the company did not purchase the software to go with the SEB so they can't change the default password......which is password, and they also have the baud rate set wrong on it. You can still connect but you only get about twenty good lines before it gets ugly. Should they pay Teltronics to go in and fix all that or could they just throw a regular modem on it? Thanks for any advice!!!! | ||||||||
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| 04-24-2003, 04:07 PM | #2 (permalink) | ||||||||
| Junior Member
Rep Power: 6 | ACD question If the SEB is what I am thinking it is, no, it doesnt matter.. as long as everything is configured correctly. But, the SEB probably has other functionality- such as outdialing to your vendor (or old vendor) in case of outage or major site events. | ||||||||
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| 04-24-2003, 04:39 PM | #3 (permalink) | ||||||||
| Junior Member
Rep Power: 6 | SEB or U.S.Robotics? If it is an SEB, the reason it starts to print garbage is probably because you are dialing it up at a slower speed than the speed it is connected to the PBX. If you do this, the buffer area in the SEB can only hold so much and it will get over written. You should be able to dial the SEB up a a higher speed and not have the problem. The SEB should connect to whatever speed you dial it up at. Try it at 9600 baud. | ||||||||
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| 04-24-2003, 04:46 PM | #4 (permalink) | ||||||||
| Junior Member
Location: Florida, Where old phonemen go to die Rep Power: 7 Country:  | SEB or U.S.Robotics? Just call the experts who sell the SEB, theres no charge for asking questions. Joan Kautz Technical Services Supervisor Senior Technical Engineer OTM/MAT Support Teltronics, Inc. jkautz@teltronics.com 800.411.6724 Service 941.751.7764 Fax | ||||||||
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| 04-24-2003, 06:05 PM | #5 (permalink) | ||||||||
| Junior Member
Location: Leesburg, VA Rep Power: 6 | TGAR? Hey..... I guess I'll just call up Teltronics and have them reconfigure the thing.....why would they sell you a peice of equipment that you can't reprogram? Is it me or is that stupid as Sh1t!!!! Thanks Everyone! Tim | ||||||||
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| 04-24-2003, 11:25 PM | #6 (permalink) | ||||||||
| Senior Member  Fletch is Nortel E911 PLM
Location: NORTEL - NJ Rep Power: 7 Gender:  Country:   | smdr caller id to text ? Believe me, the LAST thing you want to do is stick a non-password protected modem on there. If a war dialer picks it up, someone willbe in your switch in just a few minutes. Call Teltronics and get the password set on it, and the baus rates set correctly. __________________ Fletch Nortel Emergency Services PLM For more on Nortel E911 Solutions on the web: http://nortel.com/e911 Check out this month's E911 Talk podcast at Nortel E911 Talk Podcasts | ||||||||
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