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Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

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Old 08-25-2006, 12:03 AM   #1 (permalink)
telcoDave
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Cool More ACD issues

BIG thanks to gwebster for the assist on the EOD timer setting. Works great!

Need to be able to "visualize" calls as they come in to the queue. What I'm looking for is something like adding 3 unique DN hunt keys to 3 3904's Just setting LHK 3 doesn't work. Our old 2250's had multiple appearances as calls came in so attendants can see calls coming in.

Thanks again

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Old 08-25-2006, 07:13 AM   #2 (permalink)
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ACD does not work like that.

Couple of options to consider -- reader board display or DWC key on the sets.
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