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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: mail, meridian, services, voice |
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 08-18-2006, 05:35 AM | #1 (permalink) | ||||||||
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Rep Power: 0  |  Meridian Mail Voice Services I'm trying to set up a voice menu system I've set up an ACDN In Meridian Mail I've went into Voice Services Administration 1 Voice Services- DN Table Using the DN of the ACDN I've associated it with service MS 5007 I've then went into 6 Voice Menu Definitions Added 5007 I can put in all the details but when I need to create a greeting I press F9 for voice and Im prompted Enter a phone number in dialable format. whatever number I put in be it my extension number or an external number I get the same message Unable to connect call. Unexpected return code is 10903. I can't find this error code in my NTP's anywhere and without the voice message the menu wont work Any advice would be appreciated | ||||||||
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| 08-18-2006, 03:43 PM | #3 (permalink) |
| Senior Member  | Look at your VSDN table. You will find a number that has an association with PM, prompt maintenance. From a quiet phone, call that number, enter 5007, then enter the password that you programmed for the MS. This will gain you entry to the service and you can then press 5 to record, # to stop, and 2 to listen to your recording. If you hate it, you just press 5 again, and record over the top of the last one. I don't ever use that option in MerMail. It always looked cool but, my desk or the switch room just are not good places to record things... too noisy. rlc __________________ No matter where you go, there is the Ladies Love Marty Fan Club.  |
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