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I have an 11C with 2 cabinets 25.30 release. I can't seem to get music on hold working yet everywhere I check it seems to be set up correct. Could anyone point to where the problem may lie? Here are my printouts of the relevent areas. Any others I should post? When dialing the trunk directly on 8001 I get dead air. When I take the pair of wires coming from the music and attach it to another PBX I have at that location it works fine. Music is getting down the pair of wires. Please help. Thanks

Music Route:

LD 21

REQ: prt
TYPE: rdb
CUST 0
ROUT 1

TYPE RDB
CUST 00
DMOD
ROUT 1
DES MUSIC
TKTP MUS
NPID_TBL_NUM 0
ICOG OGT
SRCH LIN
STEP
BDCT NO
ACOD 8001
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
TFD 0
SST 5 0
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
MUS NO
TTBL 0
OHTD NO
ALRM NO
SGRP 0
AACR NO

MCI T1 Route (incoming calls)

LD 21

TYPE RDB
CUST 00
DMOD
ROUT 9
DES MCI
TKTP TIE
NPID_TBL_NUM 0
ESN NO
CNVT NO
SAT NO
RCLS EXT
DTRK YES
BRIP NO
DGTP DTI
ISDN NO
DSEL VCE
PTYP DTT
AUTO NO
DNIS YES
NDGT 4
DCDR NO
ICOG IAO
SRCH RRB
TRMB YES
STEP
ACOD 8009
TARG 01
CLEN 1
BILN NO
OABS
INST
IDC YES
DCNO 0
NDNO 0 *
DNAM NO
ANTK
SIGO STD
STYP SDAT
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
TFD 0
SST 5 0
NEDC ETH
FEDC ETH
CPDC NO
DLTN NO
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
DRNG NO
CDR NO
MUS YES
MRT 1
MANO NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TTBL 0
OHTD NO
PLEV 2
ALRM NO
ART 0
SGRP 0
AACR YES
ASID 16
SFNB
USFB
CALB 7 8

ACD QUEUE

REQ prt
TYPE acd
CUST 0
ACDN 5500

TYPE ACD
CUST 0
ACDN 5500
MWC YES
IMS NO
MAXP 100
SDNB YES
BSCW NO
ISAP YES
VSID
AACQ NO
RGAI YES
ACAA NO
FRRT 2
FRT 2
SRRT 3
SRT 60
NRRT
FROA YES
NCFW
FNCF NO
FORC YES
FCFT 2
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL YES
CWLF 5
CWLW 10
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT 1
RTPC NO
HOML NO
RDNA NO
ACNT
NRAC NO
DAL NO
RPRT YES
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 200
IVR NO

UnivTRK Card Status

>ld 32
NPR000
.stat 14
00 = UNIT 00 = IDLE (TRK)(RAN AUD)
01 = UNIT 01 = BUSY (TRK)(MUS OWK )
02 = UNIT 02 = IDLE (TRK)(RAN AUD)
03 = UNIT 03 = IDLE (TRK)(RAN AUD)
04 = UNIT 04 = IDLE (TRK)(RAN AUD)
05 = UNIT 05 = IDLE (TRK)(RAN AUD)
06 = UNIT 06 = IDLE (TRK)(RAN AUD)
07 = UNIT 07 = IDLE (TRK)(RAN AUD)
.


ld 21
PT1000

REQ: ltm
CUST 0
ROUT 1

TYPE TLST
TKTP MUS
ROUT 1
DES MUSIC
TN 014 0 00 01 MBER 1 MUSIC