can't free up DN - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

dylan_leggatt · 06-14-2006, 05:29 AM

Guys, can anyone help with this as I am banging my head against the wall on this

I have a DN 7137 which was moved and went dead.

The TN was freed up but the DN wasn't.

When you dial the DN a bug message comes up on the screen.

Now though the phone seems to have attached itself to another already used TN 7 6 for DN 7342. I hope if I out'd the TN it would free up both but it only returned 7137 to its previous state.
I then recreated 7342 with 7 6 and 7137 reattached itself to it . Below is the out put of the screen
If anyone has any ideas I'd be grateful

>ld 20

PT0000
REQ: prt
TYPE: dnb
CUST 0
DN 7342
DATE
PAGE
DES

DN 7342
CPND
CPND_LANG ROMAN
NAME *************
XPLN 27
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 007 0 00 06 KEY 00 H MARP DES QUAL 25 MAY 2006
(2006)

NACT
REQ: prt
TYPE: tnb
TN 7 6
DATE
PAGE
DES

DES QUAL
TN 007 0 00 06
TYPE 2006
CDEN 8D
CUST 0
FDN 5000
TGAR 1
LDN NO
NCOS 0
SGRP 2
RNPG 1
SCI 0
SSU
LNRS 16
XLST
SCPW
SFLT NO
CAC_MFC 0
CLS TLD FBA WTA LPR PUA MTD FNA HTA NDD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDD
CFTA SFD MRD DDV CNID MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
RCO 0
EFD 5000
HUNT 5000
EHT 5000
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 7342 0 MARP
CPND
CPND_LANG ROMAN
NAME *************
XPLN 27
DISPLAY_FMT FIRST,LAST
01 AO6
02 CFW 4
03 TRN
04 MWK 5000
05
DATE 25 MAY 2006

NACT
REQ: prt
TYPE: dnb
CUST 0
DN 7137
DATE
PAGE
DES

DN 7137
CPND
CPND_LANG ROMAN
NAME *************
XPLN 27
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 007 0 00 06 KEY 00 H MARP DES QUAL 25 MAY 2006
(2006)

NACT

REQ: out
TYPE: 2006
TN 7 6

HUNTDN 5000

MEM AVAIL: (U/P): 4838483 USED U P: 488959 112045 TOT: 5439487
DISK RECS AVAIL: 320
TNS AVAIL: 1960 USED: 540 TOT: 2500
ACD AGENTS AVAIL: 20 USED: 0 TOT: 20
AST AVAIL: 997 USED: 3 TOT: 1000
DATA PORTS AVAIL: 2499 USED: 1 TOT: 2500
DIGITAL TELEPHONES AVAIL: 5 USED: 347 TOT: 352
INTERNET TELEPHONES AVAIL: 0 USED: 0 TOT: 0

REQ:
TIM030 08:45 14/6/2006 CPU 0
(THIS IS THE BUG MESSAGE CAUSED BY DIALING 7137)
BUG652
BUG652 + 1064C534 1066AFBC 1066A70C 1066A2F2 104F7D52
BUG652 + 104F18E0 104EBCF4 104EA4E6 104EA02A 104E90AA
BUG652 + 104E8EA8 107EA68A 102D092C 102C6A3C 10565A64
BUG652 + 1055FF32 1055EF3A 10E10BAE 10E108C2 10E1080C
BUG652 + 10E101E2 10E0B55C

REQ:
DTC103
prt
TYPE: ludn

CUST 0
DN 7

CUSTOMER 00 - UNUSED DNS:
7183 7239 7242 7248 7268 7269 7273 7287 7304 7310
7317 7326 7341 7342 7371 7376 7378 7387 7391 7392
7401 7402 7403 7404 7405 7406 7407 7408 7409 741
742 743 744 745 746 747 748 749 75 76
77 780 781 782 783 784 785 786 7870 7871
7872 78730 787310 787311 787312 7873130 7873131 7873133 7873134 7873135
7873136 7873137 7873138 7873139 787314 787315 787316 787317 787318 787319
78732 78733 78734 78735 78736 78737 78738 78739 7874 7875
7876 7877 7878 7879 788 789 79

REQ: cpy 1
TYPE: 2006

CFTN 18 3
DES 2006

*** MAKE PRINTER READY ***
TN 7 6
DN 7342

NEW 2006 TN 007 0 00 06 DN 7342

SCH5525
*** FINISHED ***
MEM AVAIL: (U/P): 4838330 USED U P: 489020 112137 TOT: 5439487
DISK RECS AVAIL: 320
TNS AVAIL: 1959 USED: 541 TOT: 2500
ACD AGENTS AVAIL: 20 USED: 0 TOT: 20
AST AVAIL: 997 USED: 3 TOT: 1000
DATA PORTS AVAIL: 2499 USED: 1 TOT: 2500
DIGITAL TELEPHONES AVAIL: 4 USED: 348 TOT: 352
INTERNET TELEPHONES AVAIL: 0 USED: 0 TOT: 0

REQ: ****

OVL000
>
OVL000
>ld 95
CND000
MEM AVAIL: (U/P): 4838330 USED U P: 489020 112137 TOT: 5439487
DISK RECS AVAIL: 320
REQ new
TYPE name
CUST 0
CPND_LANG
DIG
DN 7342
NAME ***************
XPLN
DISPLAY_FMT
DN
DCNO **(SCH0600
DCNO **

OVL000
>**
OVL000
>prt
>
OVL013

ld 20

PT0000
REQ: prt
TYPE: dnb
CUST 0
DN 7 6

SCH0000

DN 7137
DATE
PAGE
DES

DN 7137
CPND
CPND_LANG ROMAN
NAME **************
XPLN 27
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 007 0 00 06 KEY 00 H MARP DES 2006 14 JUN 2006
(2006)

TomasSouth · 06-14-2006, 06:48 AM

It is really strange. Try to do EDD, then LD 1, then LD 44 R 2. Maybe it might helps.

Buckshot · 06-14-2006, 07:50 AM

Possible data corruption for sure. As Tomas has suggested, I would run a template audit from LD 1, but be careful. If your switch does a lot of processing during normal working hours, I would recommend waiting until COB or at a slower call time. The last 2 times I ran a template audit, the switch INI'd and just recently, it reloaded.

**rixride** · 06-14-2006, 09:31 AM

Are you sure you haven't been playing with Automatic Set Relocation?

That is a strange one.

Rachelle · 06-15-2006, 09:54 AM

Questions:
When you DNB this set, does it show up on only one TN?
When you out that TN, perform another DNB on that number does it show up on another phone?

Is your switch an option 11?
Look in to performing a template audit and possibly a Sysload (AFTER HOURS).

rlc

***Archibald J. Cox*** · 06-16-2006, 10:51 AM

You could also attempt to set Key 0 on TN 7 6 to NUL in an attempt to remove the DN. Or renumber Key 0 on TN 7 6 to something else.

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