ABabbitt

J,
What do you mean by "not working"? What kind of errors are you getting?

AB

colin

what exactly are you typing in ??

acewarlock

Package 215 is CCR

LD 80
Maintenance
Enhanced Trace Commands.
The enhanced trace function requires Multi-User Login functionality
(package 242) to be enabled in LD 17. The enhanced commands are: DALL,
DIST, ENTC, ENTD, GOTR, FITR, and STPT. These commands interact
with each other only.
The enhanced trace commands can be disabled through a maintenance
telephone by dialing the following: nn + 9913 + x + yy
Where:
• nn = customer SPRE access code
• 9913 = feature code to display for message display control
• x = action code (0 to deactivate)
• yy = message monitor code (02 for enhanced trace messages)
Page 382 of 500 LD 80: Call Trace
LD 80
A second dial tone indicate that the command was successful. Overflow tone
is heard if the command is entered incorrectly. Once this command has been
entered, a user entering FITR fromthe TTY will receive the period (.) prompt.
Some loop-level commands are not valid on Option 11C systems, and have
been replaced with slot-level commands.


Option 11C commands
On an Option 11C system, some loop-level commands are replaced with
slot-level commands. Valid commands for these systems are shown here:
TRAC c acod List route number, type and status of each trunk under customer c
TRAC c dn Trace calls for customer c Directory Number or Local Steering Code dn
TRAC c r m Trace calls for customer c, route r, member m
TRAD c ch Trace digital calls, channel ch of card c
TRAD loop ch Trace DTI calls, channel ch of loop
TRAK c u Trace calls associated with this unit
TRAK c u k Trace calls associated with key k on the specified unit
TRAO c u Trace attendant calls, this unit
TRAO c u k Trace attendant calls on key k of unit
TRAO xx...xx DEV Print auxiliary data
TRAT c a Trace calls for attendant a of customer c
TRAT c a k Trace calls associated with key k of attendant console a for customer c

[Edited on 2/4/2003 by acewarlock]

jnugent

I type in ld 80 entc 15 12 0005. Then I get an error stating that time format is incorrect. To start trace I do a gotrc. The exact same set of commands works for the onshore release 25 switch. I can however on the release 23 switch do a trace using the TRAK 15 12 command and TRAK 15 12 dev command. I just cant do any enhanced trace command. The problem is it is very sensitive when I actiually hit the return key when trying to trace the fax call. The problem is I am trying to trace a fax machine problem on the remote switch which connects and call is estabilshed but TN goes to lockout then idle again after only connnecting for approximately 30 seconds. Faxes on the main PBX which is connected to CO via ISDN trunking doesnt have any problems.

jnugent

I just tried a trace again here is what I got from the remote switch offshore.
.
TTY #01 LOGGED IN 08:36 3/4/20p3
>LD 80
TRA000
MARP NOT ACTIVATED
.
DTC103 How do I turn this off it shows up every 15 minutes.
LD 80
TRA1`0
.TRAK 15 12

IDLE TN 015 0 00 12
.TRAK 15 12 DEV
IDLE TN 015 0 00 12
.ENTC 15 12 0005
TRA306
> ERR TRA306
>
TRA0306 The time duration is out-of-range.
Action: The correct time format is: hh = 00-23, mm = 00-59.
²19
Severity: Info
GOTR
TRA313

.GOTR

TRA313

.!
>ERR ´RA313
>

TRA0313
You must enìer ENTC/ENTD before entering GOT¢.

colin

try entering the full TN i.e...15 0 0 12
gotr
entc 15 0 0 12 0005

jnugent

tried that no go. However I did get entd 1 5 0005 to work . Did a gotr and voila it traces a call over that channel. At least I know that enhanced trace comands do something on release 23. I tried every combo I could think of with the ENTC syntax no luck. Ieither get invalid parameters or same as before. Puzzling