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Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

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Old 06-05-2006, 03:55 PM   #1 (permalink)
takmsdsm
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ACD phones...
Is there a way for ACD agents or supervisors to see the call queue on their screens of their 2616 phones?
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Old 06-05-2006, 04:36 PM   #2 (permalink)
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KEY xx DWC "ACDN number"
It's not auto refresh. Pressing the key refresh it


found the answer. thanks.
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