Call going to the wrong VM box - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

m_steeler · 05-31-2006, 10:09 AM

Hello,

OK, I'm not sure what might be happening here. If I call this DID (6464) from within the building it goes to the VM box if that person doesn't answer. If I call that number from a outside line it goes to the VM box of x6465. I've traced the call in LD 80 both ways (outside and inside dialing) and the call shows up on x6464 with nothing on x6465. Any ideas as to way external calls to x6464 are going to the VM box of x6465 when the person at 6464 doesn't answer?? I've checked both VM accounts and I don't see anything that would tie them together. Using Meridian Mail 13, 61c with 25.3. Thanks

Rachelle · 05-31-2006, 11:37 AM

Does your switch possibly have an IDC for 6464 to convert incoming calls to 6465?

rlc

m_steeler · 05-31-2006, 01:11 PM

Nope, from what they tell me this just started happening a couple of weeks ago. I've got the problem fixed but I couldn't tell you what the cause was. I ended up deleting the voice mail account for x6464 and rebuilding it and that cleared the problem. Thanks

Rachelle · 05-31-2006, 02:25 PM

Very odd!!! Good job though on clearing it up.

rlc

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Changing the number a set is forwarded to from off site.	pcutler	Meridian Systems	7	11-28-2007 10:56 AM
SPRE codes	ycoder	Meridian Systems	11	12-11-2006 12:29 AM
SPRE Need?	justzikle	Meridian Systems	7	11-22-2004 10:21 AM
Transfer call from Analog extension?	sk_carter	Meridian Systems	4	09-29-2004 01:09 PM
FFC's not working	switch	Meridian Systems	4	04-17-2003 07:51 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)