Weird routing issue - PBX Info :: Your Free PBX, PABX and Telephone Information Resource
Home | Register |    
 
Forums         |        Articles          |        Blogs         |      Software          |      Portals          |      Resource          |      Wiki      |    White Papers         
 
Go Back   PBX Info :: Your Free PBX, PABX and Telephone Information Resource > PBX SYSTEMS > NORTEL > Meridian Systems
   SEARCH  
     
User Name Password      
Save ?
Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

Tags: , ,


Reply
 
LinkBack Thread Tools Display Modes
Old 05-30-2006, 01:05 PM   #1 (permalink)
phoner
Junior Member

Activity Longevity
1/20 20/20
Today Posts
0/0 sssssss20
Location: Philadelphia
Rep Power: 7phoner is on a distinguished road
Country:
Weird routing issue

I have the following RLI built to service calls to the 215 area code. Dialing a one for 215 is not required, 10 digits will work.

RLI 45
ENTR 2
LTER NO
ROUT 40
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 5
DMI 0
FCI 0
FSNI 0
SBOC NRR
OHQ NO
CBQ NO

ENTR 2
LTER NO
ROUT 15
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 5
DMI 0
FCI 0
FSNI 0
SBOC NRR
OHQ NO
CBQ NO

ISET 2
NALT 5
MFRL 0
OVLL 0

Route 40 is currently disabled due to an issue on the T1.

I have a QSIG link which goes to an IPC turret system. When users on the turret system dial 9215-555-1212, the call starts to route after dialing 9215-555. When I trace the call the PBX is only sending 215-555 to the carrier. (the carrier is entr 1 above since route 40 is down). I receive a message from the carrier saying the call can not be completed as dialed. If I modify the above RLI to delete entr 0, calls route fine. I tried using the TOD prompt to tell calls not to route over entr 0 but calls will not complete. The only way I can get calls to connect over this RLI is to remove entr 0.

Any thoughts?
phoner is offline   sendpm.gif Reply With Quote
Old 05-30-2006, 06:42 PM   #2 (permalink)
tenntech
Junior Member
 
tenntech's Avatar
tenntech has no status.

Activity Longevity
0/20 9/20
Today Posts
0/0 sssssss30
Location: here there and everywhere
Rep Power: 0tenntech is an unknown quantity at this point
Gender:
Country:
try putting RRA at the SBOC prompt on entry 0
let me know if this helps your problem
good luck
tenntech is offline   sendpm.gif Reply With Quote
Old 05-31-2006, 09:06 AM   #3 (permalink)
phoner
Junior Member

Activity Longevity
1/20 20/20
Today Posts
0/0 sssssss20
Location: Philadelphia
Rep Power: 7phoner is on a distinguished road
Country:
I tried that, it didn't seem to help.
phoner is offline   sendpm.gif Reply With Quote
Old 05-31-2006, 09:36 AM   #4 (permalink)
slagburn
Senior Member
 
slagburn's Avatar
slagburn has no status.

Activity Longevity
2/20 19/20
Today Posts
0/0 ssss10376
Location: 3498.51 miles from Tiverton, Ontario (CANADA)
Rep Power: 16slagburn will become famous soon enough
Gender:
Country:
Quote:
Originally Posted by phoner
Any thoughts?
Am I seeing things or are there two ENTR 2 things there...
slagburn is offline   sendpm.gif Reply With Quote
Old 05-31-2006, 09:46 AM   #5 (permalink)
Rachelle
Senior Member
 
Rachelle's Avatar
Rachelle is curious

Activity Longevity
7/20 20/20
Today Posts
0/0 sssss3418
Location: Lou, KY
Rep Power: 9Rachelle is on a distinguished road
Country:
Bingo SLAG.

Also, your Rt. 15, is it to a different carrier? That carrier may require the '1' that the Rt. 40 carrier does not.


rlc
__________________
No matter where you go, there is the Ladies Love Marty Fan Club. :bow2: :bow2: :bow2:
Rachelle is offline   sendpm.gif Reply With Quote
Old 05-31-2006, 03:58 PM   #6 (permalink)
phoner
Junior Member

Activity Longevity
1/20 20/20
Today Posts
0/0 sssssss20
Location: Philadelphia
Rep Power: 7phoner is on a distinguished road
Country:
Sorry, the same entry was a typo. They are different entries is the pbx.

The carrier for Rt 15 does not require a 1.

After some more testing here is what I noticed:

1. If you remove the rt 40 entry, calls go to Rt 15 no problem
2. All this is done with route 40 disabled in LD 60. If I remove area code 215 and reprogram without any Deny codes, it starts to route after you dial 215. If I a three digit deny code (ex. 976), it dials the area code plus exchange before it starts to route. If I add a deny code of 7 digits (9760000), the calls route fine. Does anyone know what would cause this?
phoner is offline   sendpm.gif Reply With Quote
Old 06-04-2006, 06:35 PM   #7 (permalink)
Fletch
Senior Member
 
Fletch's Avatar
Fletch is Nortel E911 PLM

Activity Longevity
5/20 20/20
Today Posts
0/0 ssssss999
Location: NORTEL - NJ
Rep Power: 7Fletch is on a distinguished road
Gender:
Country:
 
Send a message via Yahoo to Fletch
Couple of questions:

Are your carrier routes PRI or DTI
Is 215 programmed under SPN, NPA or NXX?
Have you outted the entire RLI and reprogrammed?
Did these routes exist in the switch prior to Release 19?

Fletch
Nortel
Fletch is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
CSE1000 1 way speach path issue. PWeber Meridian Systems 3 02-21-2008 12:39 AM
default routing for 2000-3000 calls per day Contact Center Symposium and ACD 5 02-22-2006 12:14 PM
weird issue - long post brianc BCM and Norstar 5 01-21-2006 06:31 PM
Routing issue question ToBold Meridian Systems 1 04-04-2005 01:03 PM
OPT11 Upgrade Issue... H/W Watchdog timeout slagburn Meridian Systems 16 01-17-2005 09:27 AM


All times are GMT -5. The time now is 08:41 PM.

Tags   |   Advertise    |    Media Partners   |    Admin   |   About us   |   Contact Us   |   RSS   

Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.0.0
Copyright PBXINFO LLC 2006