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Old 05-24-2006, 12:19 PM   #1 (permalink)
Marty2006
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Outgoing Called ID

We have a Meridian 61C running Succession 4.5. Our outgoing called ID has always tagged all calls with our main number. With our new PRI we wish to tag a group of numbers with "Sales 555-555-XXXX" so that callbacks go to the departmental receptionist.

How do we set this up?
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Old 05-24-2006, 12:52 PM   #2 (permalink)
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One way to do this is to setup a new CLID table entry with the new number you wish to push out for sales. You can print your existing CLID table in LD 21.

Req: PRT
Type: CLID
Cust: 0

This will print the various differnt CLID entries you have in your switch..by the sounds of it you only have one at the moment so the only entry should be...

ENTRY 0
HNTN 555 (example area code)
ESA_HLCL 5551212 (example number)
ESA_INHN NO
ESA_APDN YES
HLCL 5551212 (example)
DIDN NO
HLOC
LSC
CLASS_FMT DN

Basically what you will want to do is create a second entry by gonig to LD 15...

Req: CHG
TYPE: Net
Cust: 0
enter until you get to CLID
CLID: yes
enter until you get to ENTRY
Entry (If your last entry in the CLID table was 0 then you would enter 1 here)
ENTRY 1
HNTN 555 (example area code)
ESA_HLCL 5551212 (example number)
ESA_INHN NO
ESA_APDN YES
HLCL 5551212 (example)
DIDN NO
HLOC
LSC
CLASS_FMT DN

enter through until you get back to the REQ.

Go back to LD 21 and prt the CLID table...you should now see your new entry.

Now that your new entry is programmed you need to associate this entry with your sales phone.

What you will need to do is reprogram the phones in sales as followed.

For example if you have the following extension you will need to re-enter the SCR and after 6103 you will enter a (space) 1 instead of the 0 you see below..the number after the SCR specifies what CLID entry to use on outbound calls.

01 SCR 6103 0 MARP
CPND
NAME Dominique Telecom
XPLN 27
DISPLAY_FMT FIRST,LAST

Good Luck.
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