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Old 05-22-2006, 12:41 PM   #1 (permalink)
levisp
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CallPilot 4.0 Fax on Desktop

I'm trying to setup fax on desktop for a CP 4.0, The guide Meridian 1 & CP Server Configuration tells me that users can who have fax capabilities can have one DN that serves as both their regular extension number and their fax number. The user’s phone must be forwarded to the Multimedia Messaging CDN.

When I forward the ext to the Multimedia Messaging CDN I received a fax tone I dont hear the user greeting that allows send a fax or leaving a voice message. In the Service Directory Number SDN that I added appears as Fax in media type.

Any idea?
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Old 05-22-2006, 02:13 PM   #2 (permalink)
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I think the call pilot is just following the way you programmed it. In the SDN, you use Fax as media type, so voice message cannot be left into it, hence a fax message will be.

Actually, I made this kind before in rls 2.02, but only builds up confusion to the caller, if he is not intending sending fax message, nor the fax caller is not patience enough for waiting the number of rings. So we end up using their DID numbers for Fax purpose. The NTP are correct, but did not know the feeling of the users if they will like it or hate it.

Though I didn't try then, I can suggest use application builder, making a menu for voice and fax, use express icons.
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